Bilingual - Avail Customer Care Specialist

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Customer Care Specialist (Bilingual) at Realtor.com®

Location : Scottsdale, AZ (Hybrid / In-Office 3 days per week)

Are you a people expert? Are you eager to create lasting impressions by teaching, empathizing, and building strong customer relationships? At Avail, part of the Realtor.com® network, we’re as passionate about our customers as we are about improving the rental process for everyone. As our newest Customer Care Specialist (Bilingual) , you’ll be the first point of contact for customers, guiding them through the renter and landlord journey while helping them get the most value from our platform. If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us and help change the world of real estate, one home at a time.

Top Reasons to Apply :

• Make a meaningful impact by helping landlords and tenants navigate the rental process with confidence and ease.
• Grow your career in a fast-paced, innovative tech environment while building expertise in customer care and real estate solutions.
• Be part of a team that values both customers and people, where your voice, creativity, and ideas are heard and celebrated.

What You’ll Do :

What You’ll Bring :

How We Work :

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This will be a hybrid role in our Scottsdale, AZ office.

How We Reward You :

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to :