Sr Project Manager - Operations

Sr Project Manager - Operations

There's a Place for You at North Coast

A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. North Coast offers a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do :

• Manage projects and initiatives for NC and SUSA initiatives, ensuring alignment on strategic goals
• Lead cross-functional projects and implementations for new products, processes, and technologies
• Develop project charters, scopes, timelines, and sustainability metrics
• Make sure projects are delivered on time, within scope, and with measurable impact
• Provide regular updates to senior leadership on project status and outcomes
• Apply ADKAR Change Management methods to current and future projects
• Identify areas for productivity improvement at CDC, RDC, and Hubs
• Design tools and teams to enhance processes using lean six sigma tools
• Assess where our customer experience failures are centered, determining what processes to improve to prevent these failures
• Lead root cause analysis and corrective actions for quality issues
• Determine, with the OET and Sonepar logistics, the primary success metrics to track
• Lead the Quality Assurance program to use UET data for trend analysis
• Drive measurable improvements in cost reduction, productivity, and quality
• Facilitate Kaizen events and Lean Six Sigma workshops
• Develop and mentor QIP (Quality Improvement Process) teams to optimize operations
• Ensure alignment with SUSA metrics and KPIs, including CPL and LPPH
• Transform existing RPMs into modern, standardized SOPs using approved Sonepar formats and flowcharts; review and update all existing RPMs to meet current or new standards
• Create new SOP formatting standard (use Sonepar standard or enhance / simplify) stating what, why, who, and flow charts as appropriate
• Own and manage the Quality Assurance program, including SOPs, audit protocols, and quality metrics
• Train warehouse and operations staff on QA standards, tools, and procedures
• Monitor quality performance through dashboards and trend analysis using UET data
• Collaborate across departments to ensure alignment of quality objectives and sustained performance improvements throughout CDC, RDC, and Hubs
• Other duties as assigned

What You Will Bring :

Physical Requirements and Work Environment :

Salary & Compensation :

What We Offer You :

We offer great family-friendly benefits to full-time associates :

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

Nearest Major Market : Seattle

Nearest Secondary Market : Bellevue