Senior Phlebotomist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Under general supervision, the Senior Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Schedule : This is a 40-hour work week Monday through Friday from 7 : 30 am to 4 : 30 pm, Rotating Saturdays from 8 : 00 am to 1 : 00 pm. May include some Holiday rotations The schedule may fluctuate due to business needs.

Location : 2901 174 th St NE (first Floor) Marysville, WA 98271 (Smokey Location)

Primary Responsibilities :

Venipuncture and specimen collection :

Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly

Maintain a clean, safe, and efficient work environment

Process and prepare specimens for testing and transport

Troubleshoot and resolve issues related to specimen collection, testing, and equipment

Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)

Instruct patients in post-phlebotomy care

Properly dispose of bio-hazardous and sharps materials

Obtain specimens for microbiology testing

Perform electrocardiograms (EKGs) and other miscellaneous services

Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies

Always follow the venipuncture standard of work (SOW)

Always follow the processing standard of work (SOW) including positive identification of all patient specimens

Perform waived and moderate complexity laboratory testing :

Performs both waived and moderate complexity laboratory testing, including microscopy

Maintain accurate records of patient information, test results, and laboratory procedures

Perform quality control and calibration procedures to ensure the accuracy and reliability of test results

Participate in quality assurance and quality control activities including proficiency testing

Always follow the resulting standard of work (SOW)

Always follow the processing standard of work (SOW)

Participate in competency assessment

Follow The Optum Clinic lab procedures and guidelines

Follow the Calling Critical Value policy

Customer Experience :

Interact with patients and healthcare providers in a professional and compassionate manner

While registering patients, always follow the reception standard of work (SOW)

Problem solve efficiently and promptly

Locate missing lab orders and specimens

Competent and efficient phone skills

Duties integrated into all job functions :

All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients

Must relate to other people beyond giving and receiving instructions : (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor

Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic

Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction

Must follow written and oral instructions and complete routine tasks independently

Complete all compliance training, including but not limited to HIPAA / Privacy / Confidentiality / Non-Discrimination / Harassment / Integrity Statement and signed Agreements

Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies

Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state / federal regulations

Have regular and predictable attendance

Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at :

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

High School Diploma / GED (or higher)

Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner

Completion of a Phlebotomy Certificate program through an accredited school

BLS (AHA) certification is required or obtained within the first 30 days of employment

Intermediate level of proficiency with Microsoft Office and demonstrates solid computer skills

Ability to have reliable transportation and travel to other draw stations

Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required

Ability to abide by the code of conduct per Optum / UHG

Preferred Qualifications :

2+ years of blood draw experience

2+ years of blood draw experience , Knowledge of laboratory information systems and electronic medical record

Documented training program to include all elements of CLIA regulation 42CFR493.1423

Experience performing EKG's and accurately determine acceptable readings

Knowledge of medical terminology, anatomy and physiology

Knowledge of laboratory information systems and electronic medical record

Demonstrated solid organizational and time management skills

Proven ability to maintain a clean, safe, and efficient work environment

Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment

Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients

Thorough understanding of phlebotomy techniques, procedures, and safety protocols

Knowledge of common safety hazards and precautions to establish a safe work environment

Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting

Familiarity with EKG procedures and acceptable results

Demonstrated attention to detail and accuracy

Understanding of HIPAA regulations and compliance standards

Soft Skills :

Ability to work independently and maintain good judgment and accountability

Ability to acclimate working on a small or large team

Demonstrated ability to work well with health care providers

Strong organizational and time management skills

Ability to multi-task and prioritize tasks to meet all deadlines

Ability to work well under pressure in a fast-paced environment

Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Physical and Mental Demands :

• Employees must meet the physical and mental demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Physical Demands :

Typical Working Conditions :

The work environmental characteristics described here represent those employee encounters while performing the job's essential functions

Can have frequent exposure to communicable / infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. Interaction with others is busy, constant, and occasionally interruptive. Typical office conditions and noise levels are usually quiet. Work may be demanding at times. It may require the ability to work irregular hours

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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