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QA Lead, Retail NYNJ
QA Lead, Retail NYNJExpert Technology Services • New York City, New York, USA
QA Lead, Retail NYNJ

QA Lead, Retail NYNJ

Expert Technology Services • New York City, New York, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The QA Lead for Retail will oversee the quality assurance of our diverse retail technology solutions including Point-of-Sale (POS) systems inventory management customer relationship management (CRM) in-store applications and retail specific integrations. This role is crucial for ensuring the smooth and efficient operation of our retail environments enhancing both customer and associate experiences.

Key Responsibilities :

  • Develop and implement comprehensive QA strategies for various retail applications and systems covering functional integration usability and performance testing.
  • Lead testing efforts for new retail software deployments updates and hardware integrations.
  • Collaborate with retail operations product management and development teams to understand business processes and translate them into effective test cases.
  • Manage defect lifecycle ensuring timely reporting triage and resolution of issues.
  • Ensure compliance with retail industry standards and internal operational guidelines.
  • Provide leadership and mentorship to other QA engineers working on retail initiatives.
  • Contribute to the continuous improvement of retail QA processes and methodologies.

Essential Qualifications :

  • Bachelors degree in Computer Science Information Technology or a related field.
  • Proven experience (10 years) in Quality Assurance with significant experience in retail technology.
  • Hands-on experience with testing POS systems inventory management or other core retail applications.
  • Understanding of retail operational workflows and associated business challenges.
  • Experience with various testing methodologies (e.g. agile waterfall) and test management tools.
  • Strong problem-solving abilities and excellent communication skills especially in cross-functional settings
  • Required Skills :

    Basic Qualification :

    Additional Skills :

    This is a high PRIORITY requisition. This is a PROACTIVE requisition

    Background Check : No

    Drug Screen : No

    Key Skills

    Change Management,Corporate Communications,Apache Commons,Compensation,Civil Quality Control

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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