QA Manager - Sweety Novelty, Inc.

Job Description

Job Description

Location : Sweety Novelty, Inc (Sister company of Jessie Lord Bakery)

Job Summary : The Quality Assurance (QA) Manager is responsible for leading and managing all quality and food safety programs to ensure product compliance with company standards, regulatory requirements, and customer expectations.

E ssential Job Functions :

• Develop, implement, and continuously improve quality assurance and food safety programs, including HACCP, SQF, SSOP, SOP, GMP, and Food Safety Management Systems.
• Monitor daily operations to ensure products meet quality and safety standards required by USDA, FDA, SQF, and customers.
• Review and update quality policies, standards, and procedures as needed to ensure effectiveness and compliance.
• Review lab test results and HACCP records to ensure accuracy and compliance.
• Ensure accurate documentation and timely reporting of quality metrics and laboratory findings.
• Collect, monitor, and analyze quality data to identify trends and areas for improvement.
• Facilitate proactive solutions to quality and food safety challenges.
• Lead investigations into non-conforming materials and products, implementing corrective and preventive actions (CAPA).
• Assist in troubleshooting quality and food safety-related issues in collaboration with Production, Sanitation, and other departments.
• Serve as the primary contact for external auditors, customer audits, and regulatory inspections.
• Ensure the reliability and consistency of production processes and final product output through routine inspections and testing.
• Devise, implement, and maintain procedures to monitor and report on quality performance.
• Assist Customer Service with customer complaints, leading investigations into product quality and food safety issues, and implementing corrective actions.
• Promote and reinforce compliance with GMP, SOP, SSOP, and other food safety protocols throughout the facility.
• Supervise, guide, and develop inspectors, technicians, and other QA staff.

Food Safety Responsibilities :

Education & Certification :

Required Knowledge & Experience :

Skills & Abilities :

Physical Requirements

Pay range : $100,000 - $110,000 Annually

Supervisor : Plant Manager

FLSA Status : Exempt

Job Type : Full-time