Front Desk Agent
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services each customized to fit our clients unique needs. HMCs core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity honesty and open communication.
When choosing to work for a company HMC should be your first choice due to a well-deserved record of Honesty Professionalism Experience Innovation Flexibility Customer Service and most importantly Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for aFront Desk Agentfor the Sonesta ES Suites Downtown San Antonio Alamo Plaza
Why Work With Us
Its a fun company to work for!
We recognize efforts and reward results
Great benefits package including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations cancellations and room assignments
Assist guests with questions directions and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with a Sonesta branded hotel highly desired
Be able to manage time effectively complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel Word Outlook)
Need to be a team player if you like to work on an island by yourself this wont be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Unclear Seniority
Front Desk Agent • San Antonio, Texas, USA
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