Business Analyst

Position Details :

Job Title : Business Analyst

Work Location : Tampa FL

Duration : Long Term

Job Description

• Business Analyst with Minimum 3 years experience in Payments processing across Swift SEPA and ACH Payments
• Integration experience working APIs Host 2 Host and file-based protocols
• Hands on experience working with ISO20022 CBPR messages.
• Serve as primary point of contact for assigned clients during payment onboarding testing and Migration
• Ability to Onboard Customer Jointly test business scenarios basic trouble shoot and certify customer on the banks platform.
• Support payment file transmissions and reconciliation activities for Wires ACH H2H and API Channels
• Client facing and presentation skills are a must
• Excellent interpersonal and communication skills to develop and maintain effective relationships with Customer Customer support team and tech support teams
• Attention to detail and a strong desire to provide high end user experience.
• Analyzes information from varying perspectives establishes the pivotal element of an issue and reaches a logical conclusion through the process.
• Communicate effectively with internal stakeholders clients and technology teams to resolve
• issues promptly.
• Provide training and guidance to clients on payment processes and systems.
• Troubleshoot and escalate connectivity or processing issues through appropriate channels.
• Assist in validating client payment setups and ensuring compliance with payment security
• standards.
• Execute client migration plans to new payment channels or platforms.
• Coordinate testing schedules validation and client sign-off.
• Document migration progress and report milestones to project leadership.
• Maintain accurate client records documentation and process logs.

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type : Full Time

Experience : years

Vacancy : 1