Sr. DispatcherKenan Advantage Group • Jacksonville, Illinois, US
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Sr. Dispatcher
Kenan Advantage Group • Jacksonville, Illinois, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High school diploma or equivalent; Bachelor Degree preferred 5 years of dispatching experience Excellent conflict resolution and skills Effective oral, written and interpersonal communication skills
Position Summary
This position is responsible for executing a daily plan for movement of all freight within an assigned area.
Essential Functions
- Assess customer needs and timing of deliveries
- Manage daily delivery schedule for drivers
- Lead and mentor dispatching staff
- Provide frontline customer service for existing accounts
- Answer all incoming phone calls promptly and courteously
- Monitor e-mail and communication between team members
- Monitor web portals
- Solicit freight from customers
- Create loads in dispatch system
- Divide dispatch responsibilities with other team members
Qualifications
#NDHP
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Dispatcher • Jacksonville, Illinois, US
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