Entry Level Claims Adjusters

Let's grow together!

About Zurich Cover-More

Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travelers every year, making sure we are there every step of their journey.

Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific.

Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.

Travel Guard is seeking a Claims Adjuster in Houston, TX. We're seeking empathetic , dependable , detailed , and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No claims or insurance experience? No problem - we'll provide all the training you need to succeed.

What's the job?

You'll provide exceptional customer support to claimants throughout the claims process

• You'll spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
• You'll assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
• You'll communicate with claimants using empathy to gather necessary documentation
• You'll apply policy guidelines to determine coverage and claim validity
• You'll maintain detailed claim records within the internal claims systems
• You'll comply with all statutory and regulatory requirements in all applicable jurisdictions

What are we looking for?

Why choose us?

We value optimism, caring, togetherness, reliability, results focus and forward-thinking.

We have more than 2900 employees worldwide : we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.

Career growth . This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community . We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Diversity and inclusion . We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let's go great places together !