Talent.com
Manager Franchise Performance - Arizona
Manager Franchise Performance - ArizonaFranchise World Headquarters, LLC • Phoenix, AZ, United States
Manager Franchise Performance - Arizona

Manager Franchise Performance - Arizona

Franchise World Headquarters, LLC • Phoenix, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Manager Franchise Performance

Territory : Arizona

  • Candidates must reside in or within commuting distance to the Phoenix Metro area, Tucson, of Flagstaff

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

Why Join Us?

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role :

Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.

Responsibilities include but are not limited to :

Drive Performance

  • Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
  • Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
  • Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
  • Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.

    • Building Relationships

  • This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
  • Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
  • Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.

    • Development

  • Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
  • Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability / inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
  • Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.

    • Self-Development

  • Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.

    • Qualifications :

  • Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role.
  • Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
  • 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
  • 3+ years of Restaurant experience preferred.
  • Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
  • Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
  • Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
  • Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
  • Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
  • Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
  • Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.

    • What do we Offer?

  • Insurance Plans (Medical / Dental / Vision / Life)
  • 401k
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Employee Resource Groups
  • Volunteering time
  • Many More.....

    • Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

    #Subway

    [job_alerts.create_a_job]

    Manager Franchise Performance Arizona • Phoenix, AZ, United States

    [internal_linking.similar_jobs]
    Performance Manager

    Performance Manager

    Metro One Security • Tempe, AZ, US
    [job_card.full_time]
    Do you have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity you've been looking for! At Metro One LPSG, we ar...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dealer Performance Manager

    Dealer Performance Manager

    MSX International • Phoenix, AZ, US
    [job_card.full_time]
    For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world.We support them in transforming their businesses and in managing their operation...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Regional Sales Manager, Arizona

    Associate Regional Sales Manager, Arizona

    Honeycomb Insurance • Phoenix, AZ, US
    [job_card.full_time]
    Associate Regional Sales Manager, Arizona.At Honeycomb, we're not just building technology, we're reshaping the future of insurance. In 2025, Honeycomb was ranked by Newsweek as one of "America's Gr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Manager - East Phoenix

    Sales Manager - East Phoenix

    HomeTeam Pest Defense • Phoenix, AZ, US
    [job_card.full_time]
    Servicing the East Valley : Scottsdale, Mesa.Chandler, Gilbert, Queen Creek, San Tan Valley & Florence.As a HomeTeam Sales Manager, you can expect to : . Manage sales in line with budgeted financial pe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Product Manager I | Tempe, AZ

    Branch Product Manager I | Tempe, AZ

    TTI • Tempe, AZ, United States
    [job_card.permanent]
    Our growing company is in need of a Branch Product Manager for our Arizona market based out of Tempe, AZ.The Branch Product Manager coordinates quotes, negotiates pricing with suppliers and contrac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Franchise Partner Consultant - Phoenix AZ

    Field Franchise Partner Consultant - Phoenix AZ

    Crumbl Cookies • Phoenix, AZ, US
    [job_card.full_time]
    The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.This role will be...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dealership Account Manager - Phoenix, AZ

    Dealership Account Manager - Phoenix, AZ

    Lendbuzz • Phoenix, AZ, US
    [job_card.full_time]
    Dealership Account Manager - Phoenix, AZ.Fuel your career with innovation and opportunity! We're looking for a results-driven Dealership Account Manager in Phoenix, AZ to join our growing field sal...[show_more]
    [last_updated.last_updated_30] • [promoted]
    2026 Management & Sales Training Program- Phoenix, AZ

    2026 Management & Sales Training Program- Phoenix, AZ

    The Sherwin-Williams Company • Phoenix, AZ, United States
    [job_card.full_time]
    The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promote-f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr. Branded Products Portfolio Manager (West of the Rockies)

    Sr. Branded Products Portfolio Manager (West of the Rockies)

    Wilbur-Ellis Company • Tempe, AZ, United States
    [job_card.full_time]
    Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!.Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Franchise Business Partner

    Franchise Business Partner

    Papa John's • Phoenix, AZ, US
    [job_card.full_time]
    The Franchise Business Partner serves as primary liaison between the franchisor and the operating unity franchise partners in a specified territory. Builds strong, credible relationships with franch...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Aesthetic Experience Manager North Arizona

    Aesthetic Experience Manager North Arizona

    Evolus • Phoenix, AZ, US
    [job_card.full_time]
    Aesthetic Experience Manager (AEM) / Senior Aesthetic Experience Manager.Evolus (NASDAQ : EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough pro...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Manager, Revenue Strategy

    Manager, Revenue Strategy

    Arizona Cardinals • Tempe, AZ, US
    [job_card.full_time]
    Position : Manager, Revenue Strategy Full Time / Exempt.Department : Business Intelligence.Reports to : Senior Director, Business Analytics. Location : Arizona Cardinals (Tempe, AZ).Note : Applicants must...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Job Arizona Regional Sales Manager

    Job Arizona Regional Sales Manager

    Ametek • Phoenix, AZ, US
    [job_card.full_time]
    Arizona Regional Sales Manager.Join the dynamic team at AMETEK Aerospace & Defense as we seek a driven and experienced Arizona Regional Sales Manager (RSM) to spearhead OEM Sales.Covering a strateg...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager - Phoenix, Arizona

    Account Manager - Phoenix, Arizona

    Nidec • Phoenix, AZ, US
    [job_card.full_time]
    The Account Manager is the main contact for communication between Nidec Motor Corporation (US Motors) and key customer accounts. As an Account Manager, you will be responsible for New Business Devel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Outside Sales - Field Account Manager (Multifamily), Phoenix AZ

    Outside Sales - Field Account Manager (Multifamily), Phoenix AZ

    HDS IP Holding • Phoenix, AZ, US
    [job_card.full_time]
    Ready to roll out success? Join Redi Carpet as a Field Account Manager! Are you a relationship builder with a knack for turning opportunities into wins? At Redi Carpet, we're more than flooringwe'r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Famous Footwear

    Store Manager - Famous Footwear

    Famous Footwear • Tempe, AZ, US
    [job_card.full_time]
    As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family. You do this by challenging yourself and leading your s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, FP&A

    Manager, FP&A

    PROTEOR USA • Tempe, AZ, United States
    [job_card.full_time]
    PROTEOR USA is a leading company in the Orthotic & Prosthetic industry, committed to innovation and providing the best outcomes for our customers. With over 100 years of experience, we offer an exte...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Popeyes Assistant Manager - Phoenix, AZ

    Popeyes Assistant Manager - Phoenix, AZ

    Popeyes • Phoenix, AZ, US
    [job_card.full_time]
    An Assistant Manager is a leader in their restaurant with a passion for ensuring daily operation excellence by creating a memorable guest experience and helping their teams learn and grow.Assistant...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]