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ServerJuliet Italian Kitchen • Austin, TX, US
Server

Server

Juliet Italian Kitchen • Austin, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Title : SERVER

Reports to : Restaurant Manager

Summary of Position :

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each servers primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities :

  • Welcome and greet guests. Make all our guests feel comfortable and let them know youre there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Be able to make wine suggestions to go with food orders.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications :

Minimum Qualifications :

  • Communication skills that demonstrate friendliness and talking ease adequate to directly serve and interact with customers.
  • TABC certification.
  • Food Handler certification.
  • General knowledge of bar drink recipes and enthusiasm for craft.
  • Quality customer service skills.
  • Minimum 2 years experience in restaurant front of house staff.
  • Ability to work closely with other staff, at a consistently fast pace, while performing a variety of time constraint tasks.
  • Requires good memory to avoid confusing customers orders and to recall faces, names, and preferences of frequent patrons.
  • Basic POS skills to place orders and generate customers bills.

    • Physical Effort :

  • Stands and walks behind the bar for the duration of the shift.
  • Lifts and carries up to 25 pounds to stock the bar.
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