BCT is in search of a Senior Command Center Engineer to play a key role in launching a brand-new, state-of-the-art Command Center in Plano. This is a hands-on, high-impact position responsible for maintaining and optimizing critical infrastructure that keeps global operations running 24/7. We're looking for a seasoned engineer with strong technical depth, problem-solving skills, and the ability to thrive in a fast-paced, collaborative environment.
COMPENSATION & SCHEDULE
- Base Salary: $125K $150K + 15% Bonus
- Shift: 12-hour day shifts (approx. 7a 7p / 7p 7a), 2-2-3 rotation with alternating weekends
WHAT BENEFITS OUR CLIENT OFFERS:
- 100% Company-Paid Healthcare (Employee + Family) medical, dental, vision
- Company Paid Short-Term Disability & Life Insurance (Including Dependent Life)
- Prescription Drug Coverage plus Confidential Support (Employee Assistance Program)
- 401K with Generous Company Match
- 18 Days PTO Accrued Annually & Tuition Reimbursement
- KinderCare Childcare Discounts
- Significant Hotel Discounts Worldwide
- Opportunity to Work with a Nationwide Hospitality Infrastructure
ROLE OVERVIEW
- Support, monitor, and maintain enterprise IT infrastructure (servers, storage, networks, and data centers)
- Ensure high availability, performance, and security of systems
- Troubleshoot and resolve complex technical issues; act as an escalation point for junior team members
KEY RESPONSIBILITIES
- Daily system and network monitoring, performance tuning, and incident management
- Maintain infrastructure security (firewalls, VPNs, patching, DR)
- Perform root cause analysis and detailed documentation
- Mentor Command Center staff and collaborate with leadership and vendors
- Stay current on technologies and industry best practices
QUALIFICATIONS
- 9+ years of IT infrastructure experience (Command Center or NOC preferred)
- Strong expertise: Windows Server (2016 2022), AD, Linux (RHEL/CentOS), virtualization (VMware/Hyper-V)
- Networking: Cisco/Juniper/F5, TCP/IP, BGP, VPNs, VLANs
- Cloud familiarity (AWS/Azure) and storage (SAN/NAS)
- Scripting (PowerShell, Bash, Python, etc.) and monitoring tools (Zabbix, Nagios)
- Relevant Certifications (MCSE, RHCE, CCNP, etc.) preferred
- Must be flexible for nights, weekends, and holidays
APPLY NOW! CP #8514