E-commerce Assistant

Ecommerce Assistant Position

The role of eCommerce assistant is to facilitate the daily tasks of the eCommerce department including product listing and catalogue maintenance, graphic design support, organizing and executing reports, data entry, and communication with internal and external parties.

An ideal candidate will be ready to work in a fast-paced environment, be self-sufficient and able to problem-solve independently. Organized, dedicated to detail and prepared to win!

Roles & Responsibilities :

ECOMMERCE

Create, maintain, optimize, and improve our product listings on the various marketplaces. (Title, description, images, graphics and specs.)

Creating and maintaining product pages across multiple platforms, Vendor Central and Seller Central.

Monitoring sales and coming up with creative ideas on how to improve team and listing performance.

Assisting in daily tasks to facilitate the development of eCommerce business.

Data entry in relation to product page creation.

Learning multiple platforms functions and maintain detailed understanding of all backend tools, processes, and systems

Writing marketing copy in English for product pages, including utilizing AI to assist.

Proactively research online marketplaces to ensure the accuracy and delivery of our content.

Monitor competitive listings and products on all marketplaces

MARKETING / GRAPHIC DESIGN

Designing banners and graphics for eCommerce store fronts and product pages that align with company branding. Project managing other graphic designers on open projects.

Organizing and maintaining catalogues of images. Resizing and implementing images on digital platforms

Gathering data on campaign success, often through collecting audience feedback.

Assisting with the setup, facilitation, and completion of ecommerce marketing events / campaigns.

Conducting research to analyse competitive landscape, market trends and customer behaviour.

Supporting the ecommerce manager by updating calendars, organizing, and planning promotional presentations.

Skills & Experiences :

1. Motivated, detail oriented, creative, and problem resolving ability.

2. Enjoys working in a fast-paced, evolving & growing work environment.

3. Experience working with USA based ecommerce marketplaces

4. At least 1 years' experience in Amazon Seller Central / Vendor Central, maintaining high level of seller performance for good accounts health.

5. Strong knowledge of Microsoft Excel, including .csv & .txt files, filtering, conditional formatting, vlookup / xlookup, pivot tables, etc.

6. Strong communication skills Microsoft Outlook, Microsoft Teams, Skype.

7. Strong customer service skills and ability of manage product reviews and feedback.

8. Ability to meet project deadlines, multitask and assisting with multiple projects / tasks at same time.

9. Have initiative, resourcefulness, self-motivation, and a high level of ownership.

10. Knowledge of Internet best practices and the impact they have on SEO.

Candidates must be in the Philippines. Duty schedule : 40 hours per week - Start : 8 : 00am & Finish : 5 : 00pm EST. 1-hour lunch break.