Director of eCommerce & Digital Commerce

About Sawyer Twain

Sawyer Twain is a national, American-owned leader in designer billiards, shuffleboards, and high-end recreation pieces, as well as select luxury home furnishings. We operate multiple high-performing digital storefronts and own expanding internal lines—including Doc & Holliday and Nixon Billiards—with active B2C growth, B2B distribution, and a limited, selective third-party marketplace presence.

We’ve become a trusted authority in the luxury recreation and home-furnishing space by delivering premium digital experiences, rigorous operations, and true white-glove service. We seek self-starting leaders with proven track records—capable of driving growth, forging strategic partnerships, expanding into complementary verticals, overseeing execution, and building high-performing teams within a culture where people genuinely want to do their best work.

The Opportunity

We are hiring a hands-on, charismatic Director who also serves as the Integrator—the operator who brings clarity, structure, accountability, and momentum to a multi-brand, multi-channel eCommerce business.

This role is fully hands-on — you will actively build, manage, and oversee the systems, workflows, platforms, and teams that power our digital commerce operation.

You will define and drive Sawyer Twain’s growth across B2C, B2B, retail, and wholesale channels; lead operational excellence; expand into complementary verticals; and deliver measurable outcomes in revenue, margin, and organizational performance.

This role requires a decisive, visible leader with strong interpersonal presence—someone who builds systems and culture simultaneously, leads with approachability and confidence, and unites teams around a shared mission.

Your Role as the Integrator

You are the execution engine—aligning people, systems, and priorities into one cohesive plan.

You turn strategy into action, eliminate ambiguity, build structure, and maintain the operating cadence of the business.

You assemble and elevate the right team, implement the right systems, and ensure execution stays disciplined and on track.

Core Responsibilities

Strategic Growth, Multi-Brand Expansion & Channel Leadership

• Lead growth across B2C, B2B, retail, wholesale, and marketplace channels
• Evaluate and onboard new brands, partnerships, and distribution opportunities
• Oversee expansion into complementary verticals, ensuring alignment with craftsmanship and profitability

Digital Commerce Operations & Catalog Ownership

Vendor, Dropship & Logistics Operations

Retail, Wholesale & Marketplace Strategy

Customer Journey & Post-Purchase Experience

Tech Stack, Integrations & Automation

Roadmap & Operational Leadership

Performance Marketing & Lifecycle Automation

Leadership & Culture

Qualifications

When You Apply, Please Share :

We do not sell on Amazon.

This is a full-time, hands-on executive role — no consultants or interim engagements.

Integrator. Autonomy. Accountability. Leadership. Visible impact. Growth-focused.