Director of Event Technology

About INSPIRE:

Founded in 1986 as a family-owned business, INSPIRE has grown into a global leader in event organization, producing over 2,500 events annually across the United States, Mexico, and the Dominican Republic.

At INSPIRE, we understand that the success of live events in the hospitality industry is driven by more than just technology—it’s about the people behind it. We take pride in offering our employees opportunities for growth through career development and succession planning, while fostering a culture focused on customer satisfaction, innovation, and teamwork.

Specializing in live events, we provide cutting-edge audio-visual solutions that elevate conferences, meetings, and events within the hospitality space. Our skilled technicians and creative professionals work closely with clients to ensure seamless execution and memorable experiences. By offering personalized, professional service, we build lasting relationships and deliver exceptional results every time.

We are seeking a Director of Event Technology to join our team at PGA National Resort in Palm Beach Gardens, FL.

As the Director of Event Technology (DET), you will be responsible for achieving the revenue and profitability goals for your assigned location(s). This role ensures that the team provides exceptional customer service while cultivating and maintaining strong relationships with key venue personnel to enhance business operations. You will promote high performance, accountability, and continuous improvement within the team, fostering a collaborative environment that prioritizes learning and aligns with our INSPIRE Values. The DET will manage both full-time and part-time sales and operational team members as the venue and business levels require.

Key Responsibilities:

• Serve as the primary point of contact for INSPIRE with both clients and hotel management
• Collaborate with hotel staff to maintain a mutually beneficial relationship focused on sales and service expectations
• Oversee the daily setup and breakdown of audio-visual equipment for meetings and major corporate events
• Work closely with freelancers to ensure events are prepared on time
• Manage all monthly billing and invoicing processes to ensure timely payments
• Maintain inventory control, ensuring that equipment is consistently tracked and accounted for

What We’re Looking For:

• 3+ years of experience as an audio-visual director or supervisor
• 3+ years of experience as a primary technology expert for various events
• Candidates with 3+ years of experience in hospitality AV as a Sales Manager or Director of Event Technology will be given preference.
• Experience in sales or customer service within hospitality or event production

Ideal Candidate Traits:

• Strong attention to detail and a commitment to delivering exceptional service
• Excellent communication skills, both over the phone and in person
• A professional demeanor with the ability to clearly articulate concepts and instructions
• Tech-savvy with the ability to troubleshoot technology issues before, during, or after events
• A collaborative mindset, believing in teamwork to achieve shared success

If you're passionate about delivering high-quality service and working in a dynamic, collaborative environment, we encourage you to apply!