Hotel Executive Housekeeper

Job Description

Job Description

What Makes a McKibbon Executive Housekeeper?

As a key member of the property leadership team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the property’s housekeeping team. Reporting to the Assistant General Manager, the Executive Housekeeper is responsible for maintaining the highest level of ethical leadership to lead the department to achieve its business goals while embodying McKibbon’s Guiding Principles.

A Day in the Life :

• Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring that all guest rooms, public areas, and facilities within the hotel are clean, well-maintained, and meet high-quality standards.
• Responsible for assisting with the overall performance of the property’s housekeeping department including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.
• Ensure that all cleaning supplies are company approved, and equipment is well-maintained and available as needed
• Lead, manage and motivate associates with positive engagement to deliver high level of service, guest satisfaction and associate retention.
• Execute the housekeeping training of all associates as it relates to brand and company standards to maximize revenue and maintain superior service.
• Responsible for maintaining compliance and staying up to date on new initiatives for the brand and company.
• You will maintain positive relationships with associates to drive associate satisfaction.
• Monitor and ensure that safety and security standards are being maintained.
• Support guest experience and satisfaction.
• Conduct regular inspections of guest rooms, public spaces and back-of-house areas to ensure cleanliness and quality standards are consistently met.
• Coordinate with the front desk to ensure rooms are ready for check-in and respond to guest requests.
• Report to maintenance any needed room repairs or issues in a timely manner using the tools provided.
• Embrace McKibbon’s Guiding Principles : Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements :

Perks & Benefits Beyond the Basics :

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

Full Time Associates :

Financial & Occupational Wellness : All Associates

Personal Wellness :  All Associates

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.