Account Associate - State Farm Agent Team Member

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency first opened its doors in 1974 and is supported today by a dedicated team of four. Before becoming an agent, I was a basketball coach and teacher. The path to this career started unexpectedly—when I went in to buy a life insurance policy from my State Farm agent, he convinced me I’d be great at this business. I took the leap, fell in love with the work, and the rest is history.

I graduated from William Jewell College and am proud to be a father to one daughter and two sons, as well as a grandfather to six wonderful grandchildren. Community involvement has always been close to my heart. We do a lot of charitable work for a local mother’s charity supporting young moms, and we’re active in youth programs and other local initiatives.

We keep things flexible and supportive here — I’m very understanding when it comes to time off and make sure my team has the space they need for their personal lives. Many of my team members have been with me for years, which speaks to the trust and stability we’ve built together.

As a long-term agent with a strong, loyal team, I’m looking for people who value connection, community, and teamwork — individuals who want to be part of something steady, meaningful, and people-focused.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Robert Watson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.