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Information Technology Administrator
Information Technology AdministratorRobert Half • San Francisco, California, United States
Information Technology Administrator

Information Technology Administrator

Robert Half • San Francisco, California, United States
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  • [job_card.full_time]
[job_card.job_description]

IT Administrator

Location : Hybrid (2–3 days onsite in San Francisco, CA)

Start Date : Immediate

Overview

We’re looking for an IT Administrator who can take ownership of technical initiatives, deliver executive-level support, and guide the rollout of new systems and applications. This role blends hands-on expertise with leadership, requiring someone who can manage complex projects while keeping communication clear across all levels of the organization.

Responsibilities

  • Lead IT projects end-to-end, including planning, vendor coordination, training, and rollout.
  • Provide direct support to executives while ensuring smooth adoption of tools across the company.
  • Manage identity and access through Okta, oversee workflows in Jira / Atlassian, and administer devices with Intune, Kandji, and Automox.
  • Support and maintain SaaS platforms such as Slack, Microsoft 365, Zoom, and others, handling integrations, permissions, and user lifecycle management.
  • Configure and maintain core network services (DNS, DHCP, VPNs), VoIP systems, and A / V conferencing solutions.
  • Evaluate and test emerging technologies, including AI features in collaboration tools, and represent IT in innovation discussions.
  • Mentor junior IT staff, manage escalations, and set standards for timely, high-quality support across macOS, Windows, and SaaS environments.
  • Deliver training sessions to employees on IT best practices, software tools, and hardware usage.
  • Drive automation and process improvements to streamline workflows and reduce manual intervention.

Qualifications

  • 5+ years of IT support experience, including at least 3 years in advanced or lead roles.
  • Strong troubleshooting skills across hardware, software, networking, and SaaS platforms.
  • Proven expertise with MDM platforms (Intune, Kandji, Automox) and endpoint management.
  • Experience managing Microsoft 365, Okta, Slack, Zoom, and other enterprise SaaS ecosystems.
  • Solid understanding of networking protocols and configurations (DNS, DHCP, VPNs, VLANs, firewalls).
  • Demonstrated success in mentoring IT staff, managing escalations, and improving helpdesk workflows.
  • Familiarity with VoIP and A / V systems configuration and troubleshooting.
  • Excellent communication skills, with the ability to explain technical concepts clearly to non-technical users.
  • Security-focused mindset with a drive for automation and continuous improvement.
  • If this sounds like you, apply today!

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