serp_jobs.error_messages.no_longer_accepting

Graphic Design, Editorial, & Communications Co-Op (Undergraduate Students)

Massachusetts Bay Transportation AuthorityBoston, MA, United States

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

serp_jobs.job_card.part_time

job_description.job_card.job_description

Salary :

19.00 - $24.00 Hourly Location :

Transportation Building (10 Park Plaza, Boston 02116) Job Type :

Internship / Co-Op / Fellowship Remote Employment :

Flexible / Hybrid Job Number :

25-21257 Department :

MBTA - Office Perf Mgmt & Innov Area :

502-OPMI Opening Date :

09 / 09 / 2025 Closing Date :

9 / 26 / 2025 11 : 59 PM Eastern Licenses / Certifications :

None Required Union Affiliation :

UNA Unaffiliated Safety Sensitive :

No; this is not a Safety Sensitive position. On-Call or 24 / 7 :

No; this position is not classified as on-call or 24 / 7. Essential Classification (Emergency Staff) :

No; this position is classified as non-essential (during declared States of Emergency).

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Office of Performance Management and Innovation (OPMI) develops and tracks performance metrics for MassDOT and the MBTA and implements strategic initiatives with a focus on data analysis to improve rider experience. Some examples of OPMI's work can be seen on the MBTA's , , and

OPMI also operates as the MBTA / MassDOT's internal research lab, answering questions developed both internally and externally to help us better understand how people interact with the transportation network. Some examples of OPMI's research include and We are devoted to problem-solving and creative thinking, and there are many opportunities for co-ops to participate in this exciting work. Co-ops can also participate in trainings, fieldwork, tours, conferences, and other learning opportunities, as available. By the end of their program, co-ops will have gained experience managing multiple concurrent projects, collaborating with multiple departments across the MBTA and MassDOT, and working with many datasets to answer a variety of real-world questions.

The Graphic Design, Editorial, & Communications Co-Op is a full-time, six-month position (January - June). Co-ops are expected to work 40 hours per week from 9 : 00am to 5 : 00pm. OPMI is a hybrid office, meaning co-ops will need to work in-office on Tuesdays and Thursdays but can work remotely on Mondays, Wednesdays, and Fridays. The ideal candidate is someone with intermediate experience in web design, above average graphic design skills, excellent attention to detail, and intermediate to advanced writing skills.

The office is set up "hotel" style, where staff members have no assigned desk, and book space when they expect to work in-office. Office arrangements are subject to change based on public health guidance, and reasonable accommodations can be made. OPMI will provide a laptop that can be taken home for work. Our office is located at 10 Park Plaza, Boston, MA 02116 (downtown) and is accessible via transit and to people with disabilities.

The Graphic Design, Editorial, & Communications Co-Op will be responsible for designing and maintaining publications and communications of OPMI across multiple formats. A primary priority of this position is to enhance OPMI's web presence through microsites, the MBTA Data Blog and MassDOT Tracker. This position will also be responsible for conveying analytical findings to various audiences using compelling visualizations, appropriate for the target audience. This person needs to be self-driven, detail-oriented, independent, proactive, and organized. The Graphic Design, Editorial, & Communications Co-Op will work closely in collaboration with OPMI analysts and researchers to communicate findings of projects through reports, diagrams, charts, graphs, infographics, presentations, web postings, and / or posters as well as creating or editing narratives to accompany products.

This position is for undergraduate / Bachelor's degree students only. Graduate students are not eligible.

Duties & Responsibilities

Design and maintain OPMI website, in collaboration with others Create communications and materials, compelling to diverse audiences, in accurate and meaningful ways Creatively generate visual content (infographics, flowcharts, handouts, report layouts, etc.) for marketing, communications, and training Identify, organize, and select information relevant to creating narratives that can be communicated in various media Contribute to writing and editing processes for OPMI web posts Manage web content Proofread and edit documents and materials Participate in team meetings, staff meetings, organization events, and project teams as needed Perform all other duties and projects that may be assigned.

The statements contained in this job description are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Minimum Requirements & Qualifications

Enrolled, for entire duration of employment, in an Associate's or Bachelor's degree program of an accredited college / university. Advanced writing skills in English Above average sense of visual design Intermediate web design skills Above average graphic design skills Above average communication (in English) and organizational skills Ability to work effectively in collaborative environments as well as independently Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role. Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply). In addition to your application, a resume, cover letter, and work sample / link to a portfolio are required.

Note : technical skills can be taught. We are happy to hire co-ops with technical backgrounds, but we are primarily searching for people who are interested in the types of research questions we answer and willing to learn the requisite technical skills to answer those questions. Lack of knowledge in programming languages or other skills listed above should not deter applicants, provided they are willing to learn.

The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required.

Substitutions Include

No substitutions. Preferred Experience and Skills

Familiarity with web design tools Quantitative / analytical perspective, with ability to communicate technical findings to non-technical audiences Experience with Adobe Creative Suite Experience with Microsoft Office Job Conditions :

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program. Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required). Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and / or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program. Disclaimers and Definitions : General Disclaimer :

The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion :

It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current).

Incomplete applications may not be considered.

Attachments

do not

substitute for application fields. The recruitment team

does not

have access to existing employee data / history. Application Deadlines :

Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment :

The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility :

All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews :

Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time / date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions :

Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24 / 7 Positions :

Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff :

During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations :

The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or Diversity, Equity, and Inclusion :

The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit Intern / Co-Op Benefits :

Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.

Employment Benefits at the MBTA

Full-Time Employees :

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following :

Insurance : Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability Paid Time Off (PTO) : Vacation, Personal Days, Sick Leave, and Holidays Retirement : Pension or deferred compensation 401(a), plus MBTA contributions Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program : Pre-tax benefits for parking Flexible Spending Account (FSA) : Pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com Shopping discounts via GovX.com Verizon and AT&T service discounts And more...

Internships :

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information.

Disclaimer :

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action / Equal Opportunity Employer 01

What is the highest level of education you have completed?

Not Currently Enrolled in School High School / GED / VoTech Undergrad : 1st Year (Freshman) Undergrad : 2nd Year (Sophomore) Undergrad : 3rd Year (Junior) Undergrad : 4th Year (Senior) Grad School : 1st Year Grad School : 2nd Year Grad School : 3rd Year Grad School : 4th Year Grad School : 5th Year Postdoctoral Studies

What is your area of study?

Accounting / Finance Agriculture Architecture Archives Management Biology Business / Business Admin Business Information Systems Chemistry Communications Computer Science Construction Management Data Analysis Database Administration Diversity Management / EEO Earth Science Ecology Economics Education Engineering (Aerospace) Engineering (Civil) Engineering (Construction) Engineering (Electrical) Engineering (General) Engineering (Mechanical) Engineering (Structural) Entrepreneurship Environmental Services Ethics Facility Management General / Interdisciplinary Studies Graphic Arts / Design Health Services Human Resources / Human Capital Information Technology Insurance / Risk Management Law (Business / Corporate) Law (Juris Doctorate) Law (General) Library / Information Science Logistics / Supply Chain Management Maintenance Management Management Information Systems Marketing Medical Network Administration Nonprofit Organizations Nursing Organizational Development Payroll / Benefits Administration Physics Planning and Development Political Science Production / Operations Management Project Management Public Policy & Administration Public Relations Purchasing Real Estate Robotics Safety Software / Programming Statistics / Actuarial Science Transportation Urban Planning Other No Major

When is your expected graduation date?

2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036+

How long can you commit to the position?

Less than 3 Months 3 Months 6 Months 9 Months 12 Months / 1 Year More than 1 Year

What is your availability?

Part-Time (up to 35 hours / week) Full-Time (35 - 40 hours / week) Any

Which work model can you work?

Always Onsite / In-Office Fully Remote Hybrid Any

Do you have the ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role?

Yes; I am able to independently commute to assigned work locations in the Boston, MA metro area. No

Are you legally authorized to work in the United States?

Yes No

Will you now or in the future require visa sponsorship to continue working in the United States (e.g. H-1B visa status)?

Yes No OPT / CPT Currently CPT / OPT In-Process / Need to Apply

Please rate your current writing skills in English.