BCT - Full Time Over 60

Job Details

Description

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home , this may be the perfect opportunity for you!

Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter—and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.

Qualifications :

• Proven track record of ALL of the following STRIVE values :
• [S]ervice
• [T]enacity
• [R]esponsibility
• [I]ntegrity
• [V]ersatility
• [E]ntrepreneurship
• Amazing combination of nimble thinking, high energy, passion and persistence : resourcefulness
• Strong desire to be helpful and take ownership to resolve customer situations
• Empathetic and active listening
• Excellent oral communication skills : clear diction, tone and knowledge / use of proper grammar
• Positive outlook and enthusiastic attitude
• Conscientious team player
• Driven by delivering results
• Professional demeanor, put together
• Dependable and consistent, history of good attendance
• Naturally curious with an aptitude for learning and understanding quickly
• Ability to multitask by reading, typing, and navigating through applications while speaking with customers
• Prior customer service / troubleshooting experience preferred
• BILINGUAL (Fully Fluent in English and Spanish or Creole )

Responsibilities :

Details :