Talent.com
General Manager
General ManagerHopdoddy Burger Bar • Austin, TX, US
General Manager

General Manager

Hopdoddy Burger Bar • Austin, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

General Manager Position

General Managers oversee every aspect of their restaurant's operations. They uphold promises to their team, guests, and the business. General Managers direct, lead, and coordinate the planning, organizing, training, ground roots marketing, and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Essential Functions

  • Works with Head Trainer to ensure training materials available are consistently and effectively used in team member training.
  • Upholds GM Training promises.
  • Restaurant team is coached, trained, and developed in their job roles for all work areas.
  • The restaurant is provided with the tools, education, and experience to perform individual job descriptions to standards.
  • Ensures that all new team members attend orientation and sets up certified trainers for each day of training.
  • Personally follows up with both team members and trainers. Conducts performance oriented training and maintains accurate training records.
  • Supports the manager-in-training training program when needed.
  • Analyzes own strengths and weaknesses.
  • Develops self-improvement objectives, goals, and an implementation plan utilizing training programs.
  • Supports the development of the leadership team in restaurant operations.

Profitability

  • Delivers profitability of restaurant operations by operating within a cost of goods and labor productivity guidelines.
  • Cost goals are met for food.
  • Labor goals are negotiated and met, work is completed daily (no O.T. is scheduled).
  • Kitchen Manager is held accountable for negotiated product, labor, and operating account goals.
  • Financial information is prepared accurately and on time, invoices checked for accuracy.
  • Menu and special items enhance sales and provide a good price and value.
  • Inventories conducted weekly, extended with current pricing, validated, and appropriate action plans created and executed.
  • Financial Management

  • Leads the process in the development of budgets, projections, goals, objectives, and business plans.
  • Balances the safe daily, maintains control over the POS system, and conducts periodic audits to ensure accountability of assets.
  • Makes bank deposits accurately and on time.
  • Practices sound security measures always securing people, monies, records, information, and equipment.
  • Supports the development of the leadership team on financial management.
  • Personnel Administration / Administrative Duties

  • Follows administrative guidelines and procedures. Completes and maintains accurate records / paperwork.
  • Responsible for recruiting and hiring of awesome team members.
  • GM responsible for all final hiring decisions.
  • Maintains team member personnel files and keeping them up to date using the file audit form.
  • Conducts timely, effective team member and leadership performance reviews. Quarterly with team members and weekly with managers.
  • Completes new hire forms properly and efficiently.
  • Performs opening and closing administrative procedures accurately and timely.
  • Report all gross over / shorts immediately along with explanation.
  • Completes proper forms for payroll and checks all payroll records at the end of every shift to ensure accuracy.
  • Develops and maintains schedules to match sales forecasts / budgets.
  • Properly uses and documents team member disciplinary actions.
  • Completes assigned administrative duties such as leadership schedules and reviewing team member schedules, etc., accurately and on time.
  • Business Development / Business Understanding and Leadership

  • Understands and promotes the Hopdoddy culture, stays abreast of marketing and competitive issues / events, uses industry knowledge to benefit the organization.
  • Seeks and welcomes the opportunity to learn new techniques and tasks.
  • Builds support and commitment among others around company initiatives.
  • Follows direction in all delegated tasks and projects.
  • Has a positive attitude and approach to the job.
  • Demonstrates the highest standards and acts as a role model for team members.
  • Participates in, and is supportive of all marketing programs. Actively supports the marketing and sales plan, emphasizing up-selling and other objectives identified by the management team. Communicates and manages company expectations.
  • Posts important and relevant information for leadership and team members.
  • Creates effective and results-based sales building plans.
  • Restaurant Operations

  • Through his / her own conduct, appearance, and energy level sets the leadership example for the team member in the restaurant.
  • Ensures food is prepared in accordance with Company standards and recipes.
  • Ensure food safety and security processes and procedures are followed.
  • Ensures proper staffing and operation of the restaurant.
  • Leadership includes time spent providing direction to team members as well as exceeding guest expectations.
  • Ensures product inventory is maintained and sufficient to support operations.
  • Ensures scheduled preventative maintenance and regular cleaning required to operate a clean, safe, and sanitary restaurant is completed following Hopdoddy policies and procedures.
  • Performs other related duties, tasks, and responsibilities as required from time to time.
  • Guest Service and Relations

  • Provide warm, Hopdoddy hospitality with a smile and eye contact.
  • Interacts effectively with guests providing them an excellent dining experience.
  • Conducts table visits regularly and strives for 100%.
  • Utilize the "Guest Right of Way" always.
  • Proactively handles guest complaints with a sense of urgency, poise, and good judgment.
  • Establishes guest service and satisfaction as a priority through personal example and follow-through.
  • Monitors guest feedback daily.
  • Provides coaching of Team Members on guest service.
  • Ensures restaurant and bar are properly team membered to handle guests' needs.
  • Team Member Relations and Team Building

  • Motivates team members to learn and perform quality work.
  • Develops teamwork. Provides quality time with team members through the open-door policy.
  • Responds in a timely manner to team member's needs, concerns, and complaints.
  • Regularly praises and effectively coaches team members.
  • Establishes an atmosphere of fairness, mutual respect, and concern in dealing with team members.
  • Performance Management & Personal Effectiveness

  • Models personal excellence and consistency in day-to-day behaviors and accomplishments.
  • Identifies and analyzes problems and develops workable solutions.
  • Maintains consistent performance standards for all team members.
  • Increases effectiveness through proper use of delegation and work assignments.
  • Conducts weekly Leadership Team Meetings (LTM) and participates in team member meetings, coaching, and developing the leadership team and team members.
  • Communicates effectively with leadership team, team members, and guests verbally and in writing when appropriate.
  • Conducts walkthroughs and reviews all shopper scores.
  • Shows initiative and sense of urgency in accomplishing tasks and projects.
  • Performs multiple tasks effectively and efficiently.
  • Works efficiently to meet commitments in a timely manner.
  • Remains composed when something unexpected occurs.
  • Demonstrates consistency in approach and behavior.
  • Comes to work on time ready for the shift and does not leave until the next shift is setup for success.
  • Has personal development plan in place to reach the next level.
  • Leadership One on One's done weekly.
  • Requirements

    Minimum Qualifications

  • Team player with a sense of humor.
  • High school diploma or equivalent required.
  • [job_alerts.create_a_job]

    General Manager • Austin, TX, US

    [internal_linking.related_jobs]
    Element Austin Northwest - General Manager

    Element Austin Northwest - General Manager

    Aimbridge Hospitality • Austin, Texas, United States, 78701
    [job_card.full_time]
    Element Austin Northwest - General Manager.Join Our Team as a General Manager!.At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring f...[show_more]
    [last_updated.last_updated_variable_days]
    80% of our General Managers will earn $125,000 in 2025!

    80% of our General Managers will earn $125,000 in 2025!

    Pluckers Wing Bar • Austin, TX, US
    [job_card.full_time]
    Pluckers General Manager Opportunity.Tired of reading these employment ads and wondering where the RIGHT opportunity is for you? Here are the simple reasons you WANT to work at Pluckers.We have amo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager - W123

    General Manager - W123

    Wendy's • Austin, TX, United States
    [job_card.full_time]
    Families come in all shapes and sizes, that includes the Wendy’s family.As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our...[show_more]
    [last_updated.last_updated_30]
    General Manager - Barton Creek

    General Manager - Barton Creek

    Gap • Austin, TX, US
    [job_card.full_time]
    General Manager - Barton Creek.Full time 2901 S Capital of Texas Hwy, Space B4, Austin, TX, US 78746.Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager - W113

    General Manager - W113

    Wendy's • Austin, TX, United States
    [job_card.full_time]
    Families come in all shapes and sizes, that includes the Wendy’s family.As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our...[show_more]
    [last_updated.last_updated_30]
    General Manager (6628) - 2716 W.William Cannon Dr

    General Manager (6628) - 2716 W.William Cannon Dr

    Domino's Pizza • Austin, TX, US
    [job_card.full_time]
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager (AUS)

    General Manager (AUS)

    CLEAR • Austin, TX, US
    [job_card.full_time]
    Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic.CLEAR's mission is to create frictionless experiences where every day has that feeling.W...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Omni Houston Hotel • Austin, TX, US
    [job_card.full_time]
    Omni Barton Creek Resort & Spa.Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Swedish Hill - Westlake • West Lake Hills, TX, US
    [job_card.full_time]
    At McGuire Moorman Lambert Hospitality (MML), we create some of the world’s most memorable hospitality experiences by seamlessly blending food, service, and design under the leadership of Lar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    The Driskill Grill • Austin, TX, US
    [job_card.full_time]
    At McGuire Moorman Lambert Hospitality, we create memorable experiences through thoughtful food, service, and design.Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML is known for refined hos...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager (Austin)

    General Manager (Austin)

    The Connor Group • Austin, TX, US
    [job_card.part_time]
    The Connor Group is a nationally recognized leader in operating luxury apartment communities.With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager - W116

    General Manager - W116

    Wendy's • Austin, TX, United States
    [job_card.full_time]
    Families come in all shapes and sizes, that includes the Wendy’s family.As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our...[show_more]
    [last_updated.last_updated_30]
    General Manager

    General Manager

    The Connor Group • Austin, TX, United States
    [job_card.full_time]
    The Connor Group is a nationally recognized leader in operating luxury apartment communities.With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager (Bilingual)

    General Manager (Bilingual)

    Community Choice Financial Family of Brands • Pflugerville, TX, US
    [job_card.full_time]
    As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges.As the driving force behind the store's success, you'll manage daily operations a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager | Blind Salamander & Jim Bob's

    General Manager | Blind Salamander & Jim Bob's

    Omni Houston Hotel • Austin, TX, US
    [job_card.full_time]
    General Manager | Blind Salamander & Jim Bob's.Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the com...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager

    General Manager

    North Shore Preserve • Austin, TX, US
    [job_card.full_time]
    This role will be located at one of Discovery Land Company's locations : Austin Surf Club, set outside of Austin, TX.Austin Surf Club is seeking a General Manager to join the Club Operations Departm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    McGuire Moorman Lambert Hospitality HQ • Austin, TX, US
    [job_card.full_time]
    At McGuire Moorman Lambert Hospitality (MML), our mission is to create some of the world’s most memorable hospitality experiences—where food, design, service, and storytelling come toge...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Austin Sports Club • Austin, TX, US
    [job_card.full_time]
    The General Manager will be the operational and cultural leader of Austin Sports Club.This person will oversee all day-to-day operations, ensure exceptional guest experiences, drive financial perfo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]