Director, Gen AI Platform

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees\' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Director, Gen AI Platform

Introduction to the Team

Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

We are looking for a Director of Engineering to lead our Generative AI Platform team, a strategic, high-visibility platform that is responsible for enabling AI-powered experiences across the company. This leader will own the strategy, execution, and adoption of our GenAI platform ecosystem, including no-code / low-code tooling, SDKs, agent frameworks, governance, and enterprise-wide integrations.

This role is critical for accelerating innovation, driving employee productivity, and powering the next generation of traveler and partner experiences through Generative AI. The ideal candidate is a hands-on, platform-minded technologist who can balance rapid iteration with strong governance, and who can partner deeply across engineering, product, data, legal, and security.

In this role, you will

Define the multi-year strategy and roadmap for the GenAI Platform

Drive a unified, scalable, vendor-agnostic architecture for LLM model access, prompt orchestration, knowledge retrieval, agent evaluations, agentic workflows, and enterprise integration

Partner with ML Platform, Data Platform, and Infra teams to ensure scale, efficiency, cost transparency, and operational excellence

Drive adoption through strong internal partnerships, enablement programs, documentation, templates, training, and best practices

Build a healthy ecosystem of reusable agents, tools, MCP servers, evaluation frameworks, and shared components used across the company

Enable measurable business outcomes in employee productivity, customer experience, and developer acceleration

Establish strategic partnerships with vendors and manage vendor contracts

Embed privacy, security, compliance, and Responsible AI controls into platform

Lead and grow a world-class engineering team focused on platform excellence

Build a culture of innovation, quality, ownership, and speed

Minimum Qualifications

10+ years in software engineering with 5+ years leading managers and multi-team platform efforts (or equivalent), building cloud-native, high-scale ML / AI services and developer platforms

Proven track record driving cross-org initiatives; expert in roadmap planning, dependency management, and stakeholder alignment with Product and TPM partners

Deep understanding of LLMs, vector stores, retrieval, prompt engineering, agent frameworks (LangGraph, LlamaIndex, Strands, etc.), orchestration, agent evaluation and RAG

Depth in one or more : distributed systems, low-latency services, model serving / inference, cloud cost optimization (AWS preferred)

Track record recruiting and developing diverse engineering talent and building inclusive, high-performance cultures

Exceptional communication and influence skills, translates technical strategy into measurable business impact at the executive level

Strong platform product thinking : you can turn ambiguous business needs into clear platform capabilities

Preferred Qualifications

Experience operationalizing Responsible AI controls (safety policies, content filtering, human-in-the-loop), privacy-preserving data flows, and audited governance for model / feature access

Familiarity with GenAI evaluation (offline rubrics / LLM-as-a-judge, human feedback) and online A / B experimentation; experience with multi-provider model routing and cost / perf tradeoffs

History partnering with Security, Legal / Privacy, and Risk to embed guardrails and auditability into platform workflows

Salary, Benefits, and Accessibility

The salary range for this role varies by location and experience. For Chicago, total cash range is $208,000.00 to $291,500.00, with potential to earn up to $333,000.00 based on performance. For Seattle, total cash range is $224,000.00 to $313,500.00, with potential to earn up to $358,500.00 based on performance. Starting pay varies by location, knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. We also offer wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Accommodation requests : If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please contact our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability : IN, and others.

Expedia Group's family of brands includes : Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST : 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com / jobs.

Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify and may collect information from new employees as part of the I-9 process.

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