Technology Manager – CPG / Retail / Distribution

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

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ZS Beyond Healthcare Team: ZS is guiding global clients across Travel, Hospitality, Retail, Financial Services, QSR, and Agri-Tech to help drive revenue growth, operational excellence, and personalized engagement using data, analytics, and technology. We help organizations move from traditional systems to intelligent, adaptive, and GenAI-enabled ecosystems that drive business outcomes.

Technology Manager – CPG / Retail / Distribution

What You’ll Do: As a Technology Manager on the Beyond Healthcare, you team will lead large-scale digital transformation programs for global clients, bridging business strategy and technology execution. You will partner closely with client stakeholders to design, deliver, and scale technology solutions that leverage modern cloud platforms, industry systems, and emerging AI capabilities. The role requires a unique blend of industry expertise, technical depth, and leadership acumen to drive measurable impact.

• Lead business development and account expansion across Retail, CPG, Consumer Health, and Distribution clients — with a focus on cloud modernization, enterprise data platforms, advanced analytics, and GenAI-enabled commercial solutions;
• Build trusted, senior-level relationships (CIO/CTO/VP Data/VP Architecture) to shape digital transformation agendas, cloud roadmaps, and new program opportunities;
• Architect and guide the development of scalable solutions on GCP (preferred) — while contributing to reusable assets, accelerators, and ZS IP;
• Lead estimation, capacity planning, solution coordination and delivery across the technology stack (BI, Analytics, AI, Digital, Big Data, Cloud, MDM), serving as the client escalation point;
• Provide project leadership across one or more programs while maintaining a high-quality client experience;
• Drive high-quality onshore/offshore delivery execution across multiple engagements — ensuring proactive risk management, stakeholder alignment, and consistent delivery excellence;
• Bring outside-in perspective on cloud, data engineering, digital engineering, and GenAI trends to shape client POVs and thought leadership in the consumer ecosystem;
• Deeply understand client business challenges and proactively bring forward differentiated ZS thinking to solve them;
• Partner with Google alliance teams to strengthen ZS’s GCP presence and expand our footprint with Sysco and other strategic consumer clients;
• Mentor, coach and develop ZS architects, and consultants across US and India teams — building capability depth, talent development and culture.

What You’ll Bring:

• Bachelor’s/ Master’s degree in Computer Science, MIS, IT or related discipline; MBA a plus;
• 10+ years of experience in technology consulting, solution delivery, or business development across Retail, CPG, Consumer Health, or Distribution industries.
• 5+ years leading large, distributed delivery teams;
• Proven track record of driving revenue growth through technology-led transformation programs;
• Deep expertise in cloud ecosystems — GCP strongly preferred; AWS/Azure a plus;
• Strong experience with modern data engineering, analytics platforms, cloud-native architectures and enterprise-scale transformation programs;
• Demonstrated ability to influence senior executives and convert business needs into technology value;
• Strong client presence and executive communication skills;
• Effective supervisory, coaching, and hands-on project leadership capabilities;
• Experience leading global, virtual teams to deliver multiple complex programs simultaneously;
• Entrepreneurial mindset — able to identify whitespace, shape offerings, and build assets aligned to Retail, CPG, Consumer Health, and Distribution client needs.

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in , visit .

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.