General Manager

Job Description

Job Description

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests and local communities. From its humble beginnings in Brownsburg, Indiana, now a growing tri-state restaurant group. CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview : As a General Manager, you will be responsible for overseeing all aspects of the restaurant, creating an atmosphere of excellence and ensuring the satisfaction of our guests. You will play a pivotal role in maintaining the restaurant's reputation as a destination for family friendly dining experiences and exceptional service.

Key Responsibilities :

Leadership and Team Management :

Provide strong leadership to all staff members, setting a high standard for professionalism and service excellence.

Recruit, train, and develop a top-tier team of culinary and service professionals.

Extend a positive and collaborative work environment that encourages teamwork and growth in both front of house and back of house.

Customer Experience :

Ensure an unparalleled fine dining experience for all guests by maintaining the highest standards of service and quality.

Address and resolve guest concerns promptly and professionally.

Regularly interact with customers to gather feedback and ensure their satisfaction.

Financial Management :

Develop and manage the restaurant budget, controlling costs, and optimizing revenue.

Implement effective inventory management and cost control strategies.

Analyze financial reports and make data-driven decisions to improve profitability.

Operational Excellence :

Oversee day-to-day operations, including reservations, food and beverage service, and kitchen operations.

Maintain and uphold all health, safety, and sanitation standards and regulations.

Collaborate with the Executive Chef to create and update the menu.

Marketing and Promotion :

Collaborate with the marketing team to develop and execute marketing strategies and promotions.

Drive initiatives to increase restaurant visibility and attract new customers.

Engage in awareness of local activities while also building relationships in the surrounding communities.

Vendor and Supplier Relations :

Manage relationships with suppliers to ensure timely and quality delivery of products.

Qualifications :

Proven experience as a General Manager in a casual dining restaurant or similar establishment.

Ability to work varying hours; including nights, weekends, and holidays.

Exceptional leadership, communication, and interpersonal skills.

Strong business acumen and financial management skills.

Thorough knowledge of food and beverage operations, service standards, and industry trends.

Ability to work effectively under pressure and in a fast-paced environment.

Proficient in restaurant management software and point-of-sale systems.

Physical Requirements :

Ability to traverse all levels of the restaurant as needed

Ability to lift up to 30 lbs

This restaurant is a large restaurant and will require a significant amount of walking during busier shifts.

Benefits :

Medical, dental, and vision insurance

Flexible spending accounts available

401k with company match

Paid time off

Excellent dining benefits

Salary will be competitive and commensurate with experience. If you are a dynamic, experienced leader with a passion for delivering exceptional dining experiences, we encourage you to apply. Join the CRG team and help play a vital role in our company’s success while also excelling in your career!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.