Office Manager

Office Manager

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused healthcare center that is committed to providing the highest quality of medical care and supportive services. Dr. David Bartels opened our first clinic in Coeur d'Alene, Idaho back in 2018 focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients in North Idaho.

Coming in early 2026, Beacon Clinic will open our doors in Boise, Idaho to offer Medical Oncology and Hematology services. We are incredibly excited to bring unparalleled patient care to the Treasure Valley community and the Office Manager position below will be a critical position as we launch our office.

Position Summary

The Office Manager will be responsible for overseeing the daily administrative operations of our clinic. This role ensures that the front office runs smoothly, patients have a positive experience, and clinical staff have the support they need to provide exceptional care. The ideal candidate is organized, tech-savvy, and thrives in a startup environment where they can take initiative and wear multiple hats.

Duties / Responsibilities :

• Oversee daily front desk operations, including scheduling, patient check-in / out, and communications.
• Manage office supplies, equipment, and vendor relationships.
• Develop and implement office policies, workflows, and standard operating procedures.
• Support onboarding and scheduling of staff and contractors.
• Assist with billing processes, insurance verification, and payment collection.
• Track expenses and support budgeting / reporting activities.
• Maintain compliance with healthcare regulations (HIPAA, OSHA, etc.).
• Ensure a welcoming, professional, and efficient experience for all patients.
• Handle patient inquiries and feedback with empathy and discretion.
• Coordinate with clinical staff to minimize wait times and optimize scheduling.
• Help implement digital tools and software to streamline operations.
• Maintain data accuracy and privacy across all platforms.

Required Skills / Abilities :

Compassionate and caring bedside manner

Excellent attention to detail and ability to balance competing priorities.

Data management and organizational skills

Diagnostic and problem-solving skills

Computer software proficiency

Strong communication skills, detail-oriented and organized.

Performs work in a professional, compassionate manner and provides excellent customer service.

Education :

High School Diploma required, Bachelors strongly preferred.

Experience managing front office team required.

Location :

Boise, ID

Benefits :

Generous Paid Time Off

8 paid, closed-clinic holidays

Health Insurance, including medical, dental and vision

401(k) Plan

Wellness and Employee Assistance Program

Professional Development Fund

Coming in 2026, Short-term disability, Long-term disability, Life Insurance, and more

Beacon Company Mission : To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values : Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.