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Director, Engineering
Director, EngineeringCoates Group • Chicago, Illinois, USA
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Director, Engineering

Director, Engineering

Coates Group • Chicago, Illinois, USA
[job_card.30_days_ago]
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  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!

Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.

The Director Engineering is accountable for enabling high-performing engineering squads to deliver reliable maintainable and high-quality software solutions. This role provides technical leadership builds capability across engineers and technical leads ensures adherence to engineering standards and removes blockers that impede delivery while partnering with Product Delivery and QA leadership to achieve business and customer outcomes.

Responsibilities

    • Engineering Enablement: Ensure squads have the technical capability processes and practices to deliver reliably removing engineering blockers and supporting predictable outcomes in partnership with Delivery leadership.
    • Engineering Leadership & Capability: Act as a chapter-style leader for engineers and technical leads building capability setting standards and driving consistent engineering practices across squads.
    • Technical Leadership Debt & Design Quality: Ensure sound technical design and implementation actively managing technical debt and addressing complexity.
    • Quality in Delivery: Embed quality-by-design within engineering teams (e.g. testability code quality CI/CD discipline) while partnering with QA to achieve agreed quality outcomes.
    • Platform Health & Operability: Own the operational health of systems within scope ensuring reliability performance and readiness across production and pre-production environments.
    • People & Partner Leadership: Lead and develop permanent and partner engineers (onshore and offshore) including performance management engagement and effective integration.
    • Delivery Flow & Dependencies: Enable squads to operate autonomously by removing engineering blockers managing dependencies and improving delivery flow in partnership with Product and Delivery.

Capabilities

    • Hands-on Technical Leadership: Leads with strong engineering credibility and modelling high-quality full-stack engineering practices.
    • Execution Focus: Translates architectural direction and standards into practical repeatable engineering practices that work at squad level.
    • Problem Solving & Judgement: Quickly diagnoses technical and delivery-adjacent issues makes sound trade-offs and removes engineering blockers.
    • People Development: Develops a high-performing team through clear expectations feedback and career coaching.
    • Collaboration & Influence: Works as a trusted partner to Product Delivery & QA leaders to align engineering effort to shared outcomes.
    • Ownership & Accountability: Builds strong ownership within squads for code quality operability and continuous improvement.

Qualifications

    • 8 years experience in software engineering with 3 years in an engineering leadership roles managing engineers and technical leads
    • Bachelors degree in Engineering Computer Science or a related discipline or equivalent practical experience
    • Proven experience delivering enterprise-scale software platforms or digital products within complex client environments
    • Strong hands-on background in modern full-stack software engineering with deep experience in building highly scalable web applications supported by cloud-native or serverless architectures (AWS preferred) CI/CD pipelines and distributed systems
    • Demonstrated experience leading cross-functional engineering teams operating in agile or product-led delivery models
    • Experience establishing and enforcing engineering standards development practices and delivery discipline across multiple squads
    • Proven ability to manage a blended workforce including permanent staff and staff-augmented delivery partners (onshore and offshore)
    • Demonstrated experience in developing and executing plans that align with business objectives and growth
$190000 - $210000 a year
Payis based on relevant experience skills education internal equity and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum while highly experienced candidates with strong role alignment may be placed closer to the maximum.
About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).

Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Coates does not operate or communicate through any domain resembling @
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyatdotco
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Director


Key Skills
Go,Lean,Management Experience,React,Node.js,Operations Management,Project Management,Research & Development,Software Development,Team Management,GraphQL,Leadership Experience
Employment Type : Full-Time
Experience: years
Vacancy: 1
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