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Deposit Operations Associate
Deposit Operations AssociateUnion Savings Bank • Cincinnati, OH, United States
Deposit Operations Associate

Deposit Operations Associate

Union Savings Bank • Cincinnati, OH, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Company Description

Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 38 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer.

Purpose of the role

Union Savings Bank is seeking a reliable and motivated Deposit Operations Associate to support essential functions within the Accounting & Finance team. This role is ideal for individuals who bring a strong attention to detail, a team-first attitude, and a desire to grow their career in banking operations. The Deposit Operations Associate plays a vital role in wire processing, deposit account support, internal service, and cross-functional coordination.

Essential Duties and Responsibilities

Wires

  • Manage daily wire initiations, including branch, escrow, construction, liquidity, and internal transfers
  • Review outgoing wires for completeness and accuracy before submission
  • Collaborate with internal stakeholders to ensure timely processing and documentation
  • Maintain records and reconcile daily wire activity within the general ledger

Operational Support

  • Process customer address changes and manage return mail workflows
  • Maintain accurate deposit records and follow up directly with customers when needed
  • Assist with journal entry reviews and support the monthly and year-end close process

    • Customer Service

  • Assist the deposit operations phone team by fielding inquiries related to online banking or account maintenance
  • Respond promptly and professionally to both internal and external requests
  • Help ensure every customer interaction is handled with accuracy, clarity, and respect

    • Team Engagement

  • Contribute to a culture of shared accountability and mutual support within the team
  • Remain open to coaching, process updates, and continuous improvement
  • Take initiative in managing time, completing tasks, and solving problems
  • Collaborate cross-functionally to streamline workflows and enhance service delivery

    • Values

  • Foster and model the values of the Bank in all activities, with a high value placed on building relationships, engagement and collaboration, with internal stakeholders as well as those in the communities served.

    • Education and Experience

  • High school diploma required
  • Prior experience in banking operations, accounting, or administrative processing a plus

    • Job competencies

  • Responsibility & Follow-Through : Takes ownership of assigned tasks and ensures accuracy and timeliness
  • Detail-Oriented : Understands the importance of precision in banking processes, documentation, and recordkeeping
  • Service-Minded : Focuses on being helpful, responsive, and clear in all interactions
  • Collaborative : Works well with teammates and communicates effectively across functions
  • Adaptable : Embraces change and is willing to improve processes and learn new systems
  • Accountable : Owns outcomes and handles mistakes constructively and professionally

    • Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.

    Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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