Sales Support Specialist

Sales Support Specialist

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Sales Support Specialist will provide customer service to new and existing customers. Growth opportunities in Account Management and Sales. Under general supervision, provides customer service to new and existing customers via the phone, email or in person. This position can work out of the Columbia, SC branch or the Charlotte, NC branch.

Essential Functions :

• Maintains required order documentation
• Enters account order information into system
• Maintains ongoing customer and / or contractor communications and coordinates logistics in various projects.
• Takes order requests from customers via phone, email or in person; ensures product availability and enters order information.
• Answers customer inquiries.
• Regularly determines product availability and modifies customer orders as needed
• Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
• Maintains product knowledge and stays current on vendor promo pricing
• Assists sales team with quote creation when needed
• Manages weekly operations calls and meeting spreadsheets
• Works with customers and AR on a daily / weekly basis when processing deposits and additional customer payments

Knowledge, Skills and Abilities :

Requirements :

JF Petroleum offers :

JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.