Personal Injury Coordinator

Job Description

Job Description

Description : Job Purpose :

The Personal Injury Coordinator will assist the Director in overseeing the day-to-day functions of the personal injury treatment process.

DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING :

• Serves as the primary point of contact for patients and clients throughout the personal injury claims process.
• Collects and organizes all necessary documentation related to patients’ cases
• Communicates with insurance carriers, medical providers, and other relevant parties to ensure timely and accurate processing of claims
• Schedules appointments and follow-up meetings with patients and legal team.
• Maintains accurate and up-to-date records of all patient interactions and case details
• Assists with drafting legal documents and correspondence as needed.
• Process and document scheduling requests from law firms, referring physicians, or self-referrals.
• Upload individual records and corresponding Letters of Protection to each patient’s account and located under the respective firm’s account profile.
• Assist in managing personal injury emails and incoming correspondence. Contact each respective firm within 24 hours to process their request.
• Manage and update various reports for optimal tracking of pending authorizations.
• Properly manage records, upload them into the appropriate account and patient’s chart.

Requirements :

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC. :

WORKING CONDITIONS :

Environmental Conditions : Medical Office environment

Physical Conditions :

KNOWLEDGE AND SKILLS :