Director, Consumer Products

Major Duties

Classification : Exempt / Non-Bargaining

Position may be located remote. #LI-Remote

Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.

As Director, Consumer Products, you will own Fidium's residential and small business product portfolio and lead a high-performance team of dedicated product managers. Working with marketers, engineers, financial analysts, sales leaders, and other functions, you will be accountable for continuously improving our products to meet users' needs. You and the cross-functional team will be responsible for defining, delivering, and operating products that offer the speed, simplicity, and reliability necessary to become a trusted resource that people rely on every day to access all the benefits the Internet has to offer.

Responsibilities

• Collaborate with Growth, Base Management, Sales, Customer Service and Marketing to uncover and document customer and end user needs
• Lead by example by using quantitative and qualitative data to drive decision making, building recommendations that tie directly to business objectives
• Establish and champion a full multi-year consumer and SMB product roadmap that inspires the company to deliver solutions for customer unmet needs
• Set, track, and achieve the product's key results to deliver on company objectives
• Collaborate within cross-functional teams to identify and specify solutions to validated user problems that are enriching, usable, feasible, and that benefit the business
• Stay abreast of changing market conditions, competitors and new technologies, and drive alignment on the potential impacts
• Partner with marketing to tell the product story to the market
• Validate ideas and feature implementations in collaboration with product marketing, design, and engineering using test and learn best practices
• Determine and deliver returns from product investments in collaboration with FP&A
• Ensure company-wide transparency into product discovery and delivery
• Service as a product evangelist across the Fidium community

Qualifications

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package :

Salary

Pay range (commensurate with skills and experience) : $120,000 - $160,000 annual

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.