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Customer Service Representative - Bilingual
Customer Service Representative - BilingualUline • Easton, PA, US
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Customer Service Representative - Bilingual

Customer Service Representative - Bilingual

Uline • Easton, PA, US
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  • [job_card.full_time]
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Customer Service Representative - Bilingual

Pay from $26 to $30 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2025! Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline?

  • Learn : In-depth training helps you sharpen communication and problem-solving skills.
  • Develop : Our professional environment offers one-on-one peer mentoring and room to grow in your career.
  • Connect : Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline's best solutions.
  • Help customers navigate Uline's website and online ordering.

    • Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Excellent problem-solving, listening and communication skills.
  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!
  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

    • Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

    • Employee Perks

  • Best-in-class, clean, modern facilities.
  • First-class fitness center and three miles of beautifully maintained walking trails.

    • About Uline

    Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

    Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

    EEO / AA Employer / Vet / Disabled

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