Experienced Service Advisor

Job Title

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for Automotive Service Advisors that are responsible for communicating with customers about their vehicle repair needs and relaying information to Service Technicians. This position is a Service Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
• Overseeing and managing the service center's scheduling and workflow
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of Service Advisor experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, and evenings
• Valid driver's license

Compensation: $40,000.00 - $75,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everythingtires, brakes, oilso the opportunities to grow and develop expertise with Midas are endless.