Technical Sales & Service Representative

Technical Sales And Service Rep (TSSR)

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

The Technical Sales and Service Rep (TSSR) will be responsible for applying sales strategies to grow CC's Aqua Filtration System (AFS) business at new and existing customer sites. The TSSR will also be responsible for performing CC services at customer facilities. Service responsibilities will include, but are not limited to: replacement of AFS filter media, general troubleshooting of the AFS unit, and placement/replacement of the AFS unit when necessary.

Specific duties include:

• Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
• Responsible for all Aqua Filtration Services (AFS) sales, service, growth and new business development within a specific branch geographic territory
• Aligns work orders to minimize mileage and travel time
• Inspects vehicle and equipment for safe operation
• Pursues additional services with existing accounts
• Achieve sales expectations for unit placement, total revenue and new customer development.
• Service and maintain all existing and new AFS customers.
• Assesses potential customer needs, presents CC products and services to customers, and develops new customers
• Develops sales leads for Data-Marketing
• Complete all required paperwork accurately and neatly
• Work with branch personnel to maximize AFS lead potential at current and new customers.
• Maintains compliance with all applicable Department of Transportation (DOT) requirements
• Achieve sales quotas for total revenue and new customer development
• Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
• Performs other related duties as assigned

Position qualification requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core competencies and specific skills:

• Strong communication skills and attention to detail
• Ability to interact with customers, sales branch employees, and other corporate departments
• Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.

Work experience:

• Route sales experience preferred
• Mechanical aptitude highly preferred

Education, certificates, licenses, or designations:

• High School diploma or equivalent required
• Must have or be qualified to obtain and maintain a Driver's License
• Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following:
• Seat belt and cell phone violations
• Excessive speeding
• DUI, suspension and/or multiple vehicle collisions

Personal protective equipment:

• Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical requirements:

• Frequent lifting of five-gallon buckets of up to 30lbs in weight
• Frequent pushing and pulling of AFS units and Parts washing units of up to 250lbs
• All applicants must pass the pre-employment physical including drug & alcohol screening

Work environment:

While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.