Contact Center EngineerVirtualVocations • Fremont, California, United States
Contact Center Engineer
VirtualVocations • Fremont, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Contact Center Engineer Level 1.
Key Responsibilities
Create and update user accounts for contact center systems
Support end users with desktop software and hardware needs
Manage trouble tickets according to established SLAs
Required Qualifications
High School Diploma or equivalent
2+ years of experience in desktop support
Basic knowledge of Microsoft products
Basic end user network troubleshooting skills
Ability to work independently with minimal supervision
[job_alerts.create_a_job]
Contact Center • Fremont, California, United States
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