Call Center - Customer Service Representative

Call Center - Customer Service Representative

Spherion Staffing is currently looking for 50 CSR's to handle inbound customer calls. The ideal candidate must be an energetic customer service representative with a desire to work in a fast-paced call center environment for a leading business in the Lansing, MI area. You MUST be available to start 03 / 23 / 15! The cut-off date to be considered for this position is 3 / 13 / 15.

If you would like to apply please stop by our office to interview between the hours of 9am - 1pm, no appointments necessary. We are located at : Spherion Staffing : 106 East Grand River Ave. Lansing, MI 48906 Phone : 517-999-9060 Also we can schedule appointments to interview on off hours upon request.

Job Description

Provide superlative service and support to customers via the phone, including :

• Assisting customers with various inquiries in a timely manner and with a high degree of professionalism
• Researching and resolving customer issues
• Inputting customer information into client systems
• Managing transactions and changes to accounts
• Offering solutions that optimize the customer experience and retain their business

Spherion offers a competitive compensation and benefits package. Full-time, long term role $11 / hour-$12.50 / hour Bilingual a plus!! Spanish & Arabic languages Must be available Monday - Friday 7am - 7pm

Qualifications

Additional Information

Must be available between the hours M-F 7am - 7pm - NO WEEKENDS Salary $11.00 an hour