Talent.com
Assistant General Manager
Assistant General ManagerHRI Hospitality • Nashville, TN, United States
[error_messages.no_longer_accepting]
Assistant General Manager

Assistant General Manager

HRI Hospitality • Nashville, TN, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Caption by Hyatt Nashville

Job Description

Job Title : Assistant General Manager

Job Summary : The Assistant General Manager is responsible for the daily leadership and operational oversight and the hotel. In addition, the Assistant General Manager is responsible for supporting the General Manager in overseeing the following but not exclusive to : all management responsibility for hotel operations including profitability, guest services, quality and maintenance of the property, revenue generation, cost control, guest satisfaction and employee satisfaction, development and retention. The Assistant General Manager is expected to meet and exceed all departmental financial responsibilities. Provide the highest level possible of guest relations and customer service. Responsible for organization, cleanliness and maintenance of the hotel.

  • Ability to lead various hotel teams
  • Ability to work in a fast-paced, high-stress environment
  • Attention to detail
  • Excellent written and verbal communication
  • Knowledge of all hotels operating procedures
  • Critical-thinking and problem-solving skills
  • Ability to manage several budgets
  • Excellent customer service and interpersonal skills

Job Duties :

  • Develop and manage execution of Rooms / Food and Beverage division budgets and revenue forecasts.
  • Develop and implement controls for expense management.
  • Ensure staff is utilizing labor management tools to schedule and control labor costs.
  • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
  • Tour the operational department’s daily making adjustments as needed via department head
  • Provide assistance to GM in meeting all financial review dates and corporate directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers, and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels establish by HRIL / MWTH, as well as maintaining a standard checkbook accounting procedures.
  • Ensure that training in service standards is taking place in each department on a regular basis.
  • Assist in creating a positive team-oriented environment, which focuses on the guest through employee development and motivation.
  • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
  • Assist the GM with forecasting monthly the hotel’s financial position by estimating revenues and line-by-line expenses. Analyze previous projected data to generate an accurate re-forecast.
  • Prepare and conduct all management interviews and follow hiring procedures according to hotel standards.
  • Ensure that all managers are in compliance with the standards of their interviewing and hiring procedures for departmental staff.
  • Ensure that all employees receive fair and equitable treatment according to hotel standards.
  • Meet all clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
  • Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
  • Stay visible in the public areas during peak times, greeting guests and offering assistance as needed.
  • Plan alongside and assist the GM with conducting monthly credit meetings and take an active role in the hotel credit and collection policies.
  • Complete required corporate training modules and become certified to train those as required.
  • Ensure that all scheduled meetings take place on the property.
  • Develop and enhance operational SOP’s.
  • Provide leadership oversight on special projects, transitions and new property openings
  • Act as the liaison with the property owners / asset managers ensuring proper and proactive communications.
  • Gain a thorough understanding of ownership agreements for the property, including but not limited to, management, partnership, operating, performance hurdles, inventive fees and franchise agreements.
  • Ensure management agreement obligations are met; initiate and participate in owner meetings.
  • Review and understand ownership needs and expectations on an ongoing basis; ensure no owner is surprised by communications from the property or corporate associate.
  • Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
  • Plan, organize, facilitate, attend, and / or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies.
  • Interview, hire, train, develop, recommend performance evaluations, resolve problems and recommend discipline and / or termination when appropriate of staff members.
  • Comply with attendance rules and be available to work on a regular basis.
  • Responsible for the hotel operation in the absence of the General Manager.
  • Note : Other duties as assigned by General Manager

    • Requirements :

  • Minimum 5 years of management experience.
  • Bachelor's degree or equivalent work experience, or a combination of education and experience.
  • Computer literacy and financial management required.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Able to resolve guest, supervisor and associate conflicts.
  • Demonstrated leadership skills to hold direct reports accountable for results in sales, marketing, financial results and operational effectiveness.
  • Excellent communication skills with owners, associates and guests. Strong motivator with a positive, approachable personality.
  • Demonstrated skill to multi-task, follow through, and re-prioritize as necessary to ensure deadlines are met.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, articles and business correspondence. Ability to effectively present information and respond to questions from groups of managers, staff, and the general public.
  • Ability to calculate figures and amounts such as discounts and additions on invoices, expense reports etc.
  • Ability to reconcile differences in data.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
  • Ability to interpret a variety on instructions furnished in written, oral, diagram, or schedule form.
  • Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
  • Fax machine, copier, personal computer, telephone, calculator, Microsoft Word / Excel / Power Point, HRIS and other software as required
    • [job_alerts.create_a_job]

    Assistant General Manager • Nashville, TN, United States

    [internal_linking.related_jobs]
    Assistant General Manager

    Assistant General Manager

    KC Bell, Inc. • Greenbrier, Tennessee, United States, 37073
    [job_card.full_time]
    Job Requirements and Essential Functions.Strong preference for internal promote.Must have reliable transportation.The Taco Bell Assistant General Manager supports the Restaurant General Manager by ...[show_more]
    [last_updated.last_updated_30]
    Assistant General Manager

    Assistant General Manager

    Nashville Hospitality Concepts • Nashville, TN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Essential Duties and Responsibilities : .The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager.Directs and coordinates ho...[show_more]
    [last_updated.last_updated_30]
    Assistant General Manager

    Assistant General Manager

    Nashville Staffing • Nashville, TN, US
    [job_card.full_time]
    Learn more about the MRCO family with benefits that include competitive pay, optional daily pay, flexible scheduling, paid time off (all positions), a free meal during shift, and career path opport...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Hardee's • Hermitage, TN, US
    [job_card.full_time]
    The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role mode...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Martin's Bar-B-Que Joint • Mount Juliet, TN, US
    [job_card.full_time]
    Martin's BBQ Joint is seeking hard-working, dependable, and hospitality-focused Managers to join our team! At Martin's BBQ Joint, we do not simply want people to succeed during their shifts.We want...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    HRI Hospitality • Nashville, TN, US
    [job_card.full_time]
    The Assistant General Manager is responsible for the daily leadership and operational oversight and the hotel.In addition, the Assistant General Manager is responsible for supporting the General Ma...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    Carrols Corporation • Grennbrier, Tennessee, United States, 37073
    [job_card.full_time]
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We’ve been in the burger business for over 55 years so we know a little bit about success.We’re ...[show_more]
    [last_updated.last_updated_30]
    Assistant Restaurant General Manager

    Assistant Restaurant General Manager

    Jack Brown's Beer & Burger Joint • Nashville, TN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Jack Brown's Beer & Burger Joint is a dive bar with a top-notch burger.Born out of the minds of childhood best friends Aaron Ludwig and Mike Sabin, Jack Browns is a crossroads of great quality ...[show_more]
    [last_updated.last_updated_30]
    General Manager

    General Manager

    Checkers Drive-In Restaurants, Inc. • Goodlettsville, TN, United States
    [job_card.full_time]
    PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be respo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Planet Fitness Assistant General Manager Antioch

    Planet Fitness Assistant General Manager Antioch

    Taymax Group • Antioch, Tennessee, USA
    [job_card.full_time]
    Lone Tree Way Antioch CA 94531 United States of America.Its fun to work in a company where people truly BELIEVE in what theyre doing!. Were committed to bringing passion and customer focus to the bu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Wash and Roll • Mount juliet, TN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Wash N Roll on Golden Bear Gateway Salary : $50,000 Overview : We are seeking an experienced Assistant Manager to join our growing carwash team. The Assistant Manager will be responsible for ens...[show_more]
    [last_updated.last_updated_30]
    Assistant General Manager

    Assistant General Manager

    Hendersonville PR Inc • Hendersonville, Tennessee, United States, 37075
    [job_card.full_time]
    Pizza Ranch is in the category of a fast-casual restaurant.Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown stead...[show_more]
    [last_updated.last_updated_30]
    Assistant Manager

    Assistant Manager

    Permian Entertainment LLC • Madison, Tennessee, United States, 37115
    [job_card.full_time]
    This job requires the Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, and food a...[show_more]
    [last_updated.last_updated_30]
    Assistant General Manager

    Assistant General Manager

    Atrium Hospitality • Goodlettsville, TN, US
    [job_card.full_time]
    Courtyard Goodlettsville 865 Conference Drive Goodlettsville, TN 37072 Full time Compensation Range : $50,000-$55,000.Compensation is determined based on a variety of factors, including experience, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Manager

    General Manager

    Ladybird Taco • Nashville, TN, US
    [job_card.full_time]
    Job Opportunity at Ladybird Taco.Ladybird Taco is a Texas inspired taco shop serving breakfast and lunch tacos on house-made tortillas from quality ingredients. We are on a mission to positively imp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant General Manager

    Assistant General Manager

    ISSA • Hendersonville, TN, US
    [job_card.full_time]
    As a UFC Gym Brand Ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager in Training(08713)

    General Manager in Training(08713)

    Domino's Pizza • Nashville, TN, US
    [job_card.full_time]
    Are you interested in being part of one of the fastest growing quick service restaurant businesses in the industry? Domino's Team Murph is now looking for people interested in joining our managemen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Jimmy John's • Hendersonville, TN, US
    [job_card.full_time]
    General Managers oversee all aspects of in-store operations, including staffing / scheduling, food safety, inventory / stock ordering, COGS management, cash handling, and brand compliance.The General M...[show_more]
    [last_updated.last_updated_30] • [promoted]