Technical Support Engineer

Technical Support Engineer

Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.

Working in the Global Field Services Turnarounds team, the Technical Support Engineer's main responsibilities will be predominantly focused on growing our Service and Turnaround business within the EMEA region. This will be a hybrid role whereby the applicant will be expected to support on-site turnaround projects in the EMEA region as well as supporting the wider team at our Zeeco facility in Stamford, Rutland (UK). This role requires a dynamic individual who can adapt to business requirements to provide technical support to our clients and internal sales members. Working across the EMEA region solving technical problems and providing innovative engineered solutions for our client base.

Key responsibilities :

• Support our EMEA client base with the requirement for travel worldwide when required.
• Carry out mechanical and electrical tasks specific to the projects delivering a high level of quality and service.
• Working with all Zeeco's combustion products and systems including flare systems, flare gas recovery, power, process burners, thermal oxidizers, BMS and associated pollution control equipment.
• Identify potential End-user / parts opportunities and help develop potential opportunities / MSA agreements.
• Promote and grow Zeeco Turnaround service capability portfolio.
• Conduct site surveys as part of a pre-turn around inspection, planning, and scheduling requirement to develop commercial bids, technical finding reports and recommendations for future maintenance.
• Take ownership of assigned projects as a project lead and coordinate parts and service activities as required.
• Support sales related tasks in the interest of growing the department and the team.
• Support parts and reverse engineering related tasks in line with our global OTP efforts.
• Working closely with Zeeco internal fabrication and execution team to follow-up and support order execution. Ensuring our proposed engineered solutions are fit for purpose and ontime.
• Focus on turnaround tracking and development of the Zeeco turnaround dashboard system.
• Take initiative and be comfortable working independently or as part of a team.
• Adopt Zeecos culture and core values as well as promote the company.

Essential skills required :

Experience :

Further requirements :

Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.

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