System Support Supervisor

Job Description

Job Description

Now Hiring a IT Supervisor in Irving, TX.

If you have LAN / WAN experience apply today!

Job Purpose : Assist IT Manager in a fast pace environment configuring and maintaining System and Network Infrastructures. Provide 2nd and 3rd level support as needed. Assist or lead projects.

Pay : $52,500K

Schedule : TBD

Benefits : Medical, Dental, AD& D, Merit Pay

Essential Duties and Responsibilities :

• Install, configure, and maintain Windows based workstations, handheld devices, and servers.
• Provide support to Autonomous Guided Vehicles (AGV).
• Configure and monitor network infrastructure, equipment, devices.
• Setup and maintain user accounts within an enterprise environment.
• Setup and implement RF and wireless devices.
• Setup and troubleshoot various printer technologies.
• Setup and maintain phones, both desk and cell.
• Perform and / or oversee software installation, and upgrades.
• Maintain site licenses for departments and facilities.
• Troubleshoot networks, systems, and applications issues to identify and any issues that may interrupt operations.
• Develop various training materials, SOPs, Run Books and instruction sheets for IT related items.
• Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures.
• Establish and perform maintenance programs following company and manufacturer standards.
• Maintain confidentiality with regard to the information being processed, stored, or accessed by the network.
• Document network problems and resolutions for future reference.
• Other duties as assigned.
• Travel may be required.

Qualifications :

Work Environment :

Business Continuity Plan

Scheduling Requirement :

Weekend hours is a must and holidays may be required. Some travel is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information :

Please read below :