Front Desk - Surgical Center

Job Description

Job Description

Salary : $19-$21 / hour

Job Title : Front Desk (Morning Shift)

Department : Administration / Front Office

Reports To : Front Desk Manager / Administrator

Location : Queens Surgical Center, Flushing, NY

Schedule : 6 : 30 AM 10 : 30 AM, any days from Monday through Sunday (based on operational needs)

Position Summary :

The Front Desk staff member is responsible for providing excellent customer service and ensuring accurate and efficient

patient registration during morning hours. This role plays a key part in greeting patients, verifying information, and maintaining smooth front office operations in a professional healthcare setting.

Key Responsibilities :

• Greet and check in patients in a courteous and professional manner.
• Perform patient registration, ensuring that all required demographic, insurance, and consent forms are accurately completed.
• Verify insurance eligibility and collect co-payments when applicable.
• Ensure accurate data entry into the electronic medical record (EMR) system.
• Maintain confidentiality of all patient information in compliance with HIPAA regulations.
• Answer incoming calls, route messages, and assist with scheduling inquiries as needed.
• Coordinate with clinical and administrative teams to support efficient patient flow.
• Maintain a clean, organized, and welcoming front desk and waiting area.
• Assist with additional administrative or clerical tasks as assigned.

Qualifications :

Physical Requirements :