Hotel Front Office Manager

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Front Office Manager at the Hampton Inn & Suites Glendale Westgate .

• This position comes with a $500 SIGN ON BONUS!!

Why You’ll Love Working with Us

The Hampton Inn & Suites Glendale Westgateis managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

How You’ll Make An Impact

Our friendly Hotel Front Office Manager is committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.

Guest Experience

Provide exceptional guest service while setting high service standards for the front desk team to follow

Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction

Operational Excellence

Uphold service quality by investigating guest concerns, initiating corrective action, and conducting periodic room inspections

Supervise front desk team, including hiring, training, scheduling, and performance management

Instills strong customer service skills with front desk team by modeling and reinforcing excellent guest interactions and communication standards

Financial & Front Office Administration

Assist with accounting functions including billing, reporting, and financial reconciliation

Monitor and support procedures related to inventory, key control, and monetary handling

What does success look like in this role?

What Will You Get At NCG Hospitality?

We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Glendale Westgate.

Career Development

Team Member Perks

Health & Wellness Benefits

Financial Support

Ready To Grow With Us?

Visit to explore all current openings and view this short video on . NCG Hospitality is an Equal Opportunity Employer.