Patient Navigator RN Float

Job Description

Job Description

About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology, compassionate patient care, and comprehensive fertility treatments to ensure a personalized, high-touch experience for families on their journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The RN Navigator Float position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.

We are seeking a RN Navigator Float to join our dedicated team at IVF Michigan. This is a full-time position floating between clinic location in Dearborn, Saginaw, Grand Blanc, and Bloomfield Hills. Standard hours are Monday through Friday, 7 : 30 AM to 4 : 00 PM.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
• Perform a variety of ultrasound scans as part of patient monitoring and fertility treatment protocols; experience with or willingness to train in scanning is required.
• Provide triage support and clinical guidance within the RN scope of practice.
• Serve as the dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medication administration, procedures, and expected outcomes.
• Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
• Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
• Provide emotional support, address patient concerns, and help remove barriers to care.
• Serve as a consistent point of contact for patients throughout their care journey.
• Participate in team case reviews, staff meetings, and quality improvement initiatives.
• Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
• Perform other duties and projects as assigned.

Requirements

Education & Licensure :

Experience :

Skills & Competencies

Compensation & Benefits

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.