Contact Center Representative

Join *American Honda's Contact Center team* and help customers stay safe and informed. You'll be the voice of Honda, assisting with recalls, warranties, and troubleshooting while delivering outstanding customer service.

• What You'll Do*

Handle 30-40 inbound calls per shift with professionalism.

Schedule airbag recall appointments and provide dealership info.

Answer questions on warranties, recalls, and radio code issues.

Document cases accurately and resolve or escalate as needed.

Collaborate with teammates and consistently meet performance goals.

• Schedule*

Monday-Friday, between 6 AM - 5 PM (flexible shifts).

• What We're Looking For*

Call center or customer service experience.

Strong computer navigation skills (multiple screens / software).

Typing speed of 35 WPM minimum.

Team player with good decision-making skills.

Automotive / dealership experience is a plus but not required.

• Why Apply?*

Make an impact by supporting customer safety.

Gain valuable experience in customer service and automotive support.

Work in a collaborative, growth-focused environment.

Opportunity to convert to full-time after contract.

Apply today and join a team where customer care meets career growth!

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• Job Type & Location*This is a Contract to Hire position based out of Chino, CA.
• Pay and Benefits*The pay range for this position is $20.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type*This is a fully onsite position in Chino,CA.
• Application Deadline*This position is anticipated to close on Apr 24, 2026.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.