Administrative Assistant (Collections) - Houston, Victoria

POSITION PURPOSE

Administrative Assistant - The candidate is responsible for performing general clerical, receptionist and project-based duties while projecting a professional company image through both in person and phone interaction. The position provides support to the Special Assets Manager and ORE Manager. The candidate will be responsible for making periodic collection phone calls on past due loans, following up with customers to clear loan exceptions, and assisting in the Appraisal ordering process as well as other foreclosure related tasks. Responsibilities associated with Administrative and Collections are performed with limited supervision; operates independentlyand sets priorities to ensure timely completion of work assignments.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Administrative Assistant to the Special Assets Manager and ORE Manager. May be required to periodically support the Special Assets group with administrative requests; may include organizing files, pulling credit bureau or Accurint reports, expense reports and creating / updating binders.
• Assisting with the ordering and processing of Appraisals in aid of real property foreclosures.
• Assist in monitoring ORE sales, listing agreements, and purchase agreements.
• Pulling and preparing files to be posted for foreclosure.
• Performs general clerical duties including, but not limited to; photocopying, faxing, mailing and filing.
• Orders supplies and print materials, such as business cards and letterhead.
• Upload documents to the bank’s imaging system (Director). Pull requested documents from the bank’s imaging system.
• Receives, signs for, prepares and distributes UPS / FedEx packages and inter office mail; maintains mail supplies.
• Sets up and coordinates meetings and conferences.
• Contacts vendors as necessary for service needs.
• Make collection calls on past due loans and to clear loan exceptions.
• File / maintain Loss Mitigation requests, legal invoices, and misc. legal correspondence

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

QUALIFICATIONS

Education / Certification : High school diploma or equivalent.

Experience Required : One to three years clerical experience or four plus years’ equivalent related

working experience

Skills / Abilities : Moderate computer application skills; including Microsoft Office products such as

Word, Excel and PowerPoint.

Thorough knowledge of file maintenance, English grammar, appropriate

standards regarding letters, memorandum, composition and proper telephone

etiquette.

Basic reading and arithmetic skills.

Moderate interpersonal, verbal and written communication skills.

Moderate organizational skills, or ability to prioritize and complete various tasks

within deadlines.

Monday - Friday : 8 : 00AM - 5 : 00PM.