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User Experience I (Intern) - United States
User Experience I (Intern) - United StatesCisco Systems, Inc. • San Jose, CA, United States
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User Experience I (Intern) - United States

User Experience I (Intern) - United States

Cisco Systems, Inc. • San Jose, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Applications are accepted until further notice.

Meet the Team

Drive Cisco's digital transformation by building advanced analytics, machine learning models, and automation that enable smarter, more personalized customer experiences.

Our work powers Cisco's shift to a data-driven, digital-first organization-helpingincreaserecurring revenue,optimizecosts, and boost sales effectiveness for Cisco and its partners.

A diverse, collaborative group made up of experts from Customer Experience, Sales, Marketing, Operations, Engineering, and IT. We foster a culturethat'sinnovative, supportive, and driven by curiosity.

What's Exciting:

  • Work on high-impact projects using the latest technologies.

  • Influence the full customer journey with real-time data and intelligent automation.

  • Be part of a fast-paced team at the forefront of digital innovation at Cisco.

Your Impact

As a user experience (UX) specialist at Cisco,you'llshape meaningful end-to-end experiences that connect with people everywhere. Whetheryou'rebrainstorming concepts, designing visual systems and interactive flows, or planning and executing research studies, your work will be instrumental in creating engaging, accessible, and innovative interfaces. Collaborating closely with multidisciplinary teams,you'lltranslate user needs into thoughtful design solutions, using tools like personas, wireframes, prototypes, and visual specifications to bring ideas to life.

Your commitment to inclusive design ensures that our products resonate with and are accessible to users from all backgrounds and abilities. With your curiosity and passion for continuous learning,you'llstay ahead of design trends and help set new standards for quality. As a strategic thinker and natural collaborator,you'lladvocate for user-centered approaches, mentor teammates, and contribute to a culture of empathy, respect, and creativity. Through your leadership and dedication,you'llhelp us deliver solutions that enhance customer satisfaction and drive business success, making a positive impact for our diverse global community.

Minimum Qualifications

  • Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), orcurrently enrolled in an undergraduate degree program. Relevant fieldsinclude:Human-Computer Interaction, Graphic Design, Information Sciences, Interaction Design, VisualArtsora related field.

  • Deep understanding of user-centered design based on HCI, visual, or industrial design foundations.

  • UI/UX Tools: Adobe Photoshop, Adobe Illustrator, Adobe XD, Sketch, Figma

  • Able to legally live and work in the country for whichyou'reapplying, without visa support or sponsorship.

Preferred Qualifications

  • Knowledge of version control

  • Project Management skills

  • Basic coding skills: HTML, CSS, and JavaScript

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$44,000.00 - $185,000.00

Non-Metro New York state & Washington state:

$44,000.00 - $185,000.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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User Experience I (Intern) - United States • San Jose, CA, United States

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