Engineering Manager

Engineering Manager

At Qu you'll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin' folks who value innovation. While mostly virtual, we collaborate closely to produce leading-edge software solutions much needed in the restaurant industry.

We are seeking a highly skilled and experienced Engineering Manager to lead our diverse and dynamic software engineering teams. This role is pivotal in managing remote, nearshore, and offshore teams, ensuring the delivery of exceptional software solutions. The ideal candidate will possess a deep understanding of software development, with expertise in managing teams across various cultures and time zones.

Responsibilities

Team Leadership and Management : Oversee remote, nearshore, and offshore engineering teams, fostering a culture of collaboration and innovation.

Performance Management : Define and conduct performance reviews based on clear metrics and goals to ensure team accountability and growth.

Career Development : Set clear career paths and growth opportunities for team members, aiding in their professional development.

Retention Strategies : Implement strategies to maintain high retention rates within the team by ensuring a positive work environment and employee satisfaction.

Development Practices : Own and advocate for best practices in software development to enhance productivity and quality of work.

Communication : Ensure seamless communication within teams and with stakeholders to maintain alignment on project goals and company objectives.

Hiring and Resource Allocation : Actively participate in the hiring process, from identifying resource needs to conducting interviews and making strategic team allocations.

Technical Proficiency : Review and understand code, provide insights on technical solutions, and explain software implementations to ensure high standards are met.

Monitoring and Observability : Partner with DevOps and QA teams to implement tools and workflows for tracking data pipeline health, latency, and user-facing API availability.

Compliance and Integrity : Ensure that data is properly tagged, stored, and reported according to business logic and privacy requirements.

Mentorship : Develop engineering talent with a strong focus on data engineering, analytics, and backend systems.

Product Ownership : Collaborate closely with product managers to define, plan, and deliver features related to Enterprise Intelligence dashboards and backend reporting logic.

What We're Looking For

Bachelor's degree in Computer Science, Software Engineering, or related field.

At least 5 years of management experience with remote teams, including handling teams across different cultures and time zones.

Strong background in agile development practices.

Proven people management skills, with the ability to motivate and lead a team effectively.

Excellent communication skills, both verbal and written.

Significant experience coaching diverse groups of people within software development teams.

Experience with modern production logging, monitoring, and alerting tools.

Desired Qualifications

Experience with .NET development.

Proficiency in AWS cloud services.

Familiarity with Azure DevOps tools.

Background in restaurant, retail, or POS ecosystems and familiarity with store group hierarchies, check data, or tag-based filtering.