Bilingual Customer Service AgentVirtualVocations • Fremont, California, United States
Bilingual Customer Service Agent
VirtualVocations • Fremont, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Bilingual - English and Spanish Customer Service Desk Agent.
Key Responsibilities
Answer moderately complex customer inquiries regarding hardware, software, and network administration
Escalate complex issues to appropriate resolver teams or vendors as needed
Support Level 1 agents with day-to-day client incident and request queries
Required Qualifications
High School Diploma or GED required
Technical certification or Associate Degree may be required
1-2 years of relevant experience in the area of responsibility
Must be bilingual in English and Spanish
Must be located in SLC, UT
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Bilingual Customer Service • Fremont, California, United States
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