Wendys Assistant ManagerWKS Restaurant Group • Owensboro, Kentucky, United States, 42301
Wendys Assistant Manager
WKS Restaurant Group • Owensboro, Kentucky, United States, 42301
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]? Conduct onboarding and orientation for new team members using the company's ? Represent the General Manager in meetings, training sessions, and promotional ? Demonstrate commitment to WKS Values : Integrity, Loyalty, Winning, Service, and ? Enforce uniform and grooming standards and ensure compliance with workplace ? Promptly report claims of harassment, discrimination, retaliation, wage and hour ? Assist the General Manager with food ordering, scheduling, and inventory control. ? Manage restaurant opening and closing procedures, including security protocols. ? Ensure compliance with daily walk-throughs and Wendy's Critical Checklist. ? Conduct internal self-assessments using company tools (TrueView) and ensure ? Complete weekly inventory counts and reporting when required or when serving ? Cover workstations and assist during breaks as needed. ? Ensure high levels of customer service and speed of service metrics are achieved ? Resolve customer issues in a timely and professional manner using company ? Support the General Manager in achieving financial targets, including sales and ? Assist with cash handling, smart safe, and POS systems (SBO.net). ? Manage cash registers, phone calls, orders, and company funds. Conduct safe ? Reaching, carrying, writing, bending, stooping, grasping, standing, climbing, ? Sweeping, lifting, pushing / pulling. ? Using the telephone, computers, and restaurant technology. ? Handling cleaning chemicals in accordance with Wendy's Total Restaurant ? Driving occasionally if business needs require travel. ? Standing and walking for long periods. ? Communicating with customers and co-workers. ? Lift up to 20 pounds regularly and up to 75 pounds with assistance. ? Physical activity may be sporadic. ? Periodic travel to meetings or nearby store locations may be required. ? Exposure to heat, burn hazards, wet surfaces, and cleaning chemicals. ? Work is performed in both indoor and outdoor conditions. ? Minimum of 2 years of supervisory experience in a restaurant setting. ? Must be at least 18 years of age. ? High school diploma or equivalent, with an associate's or bachelor's degree in ? Excellent leadership and communication skills. ? Strong problem-solving and decision-making skills. ? Ability to work in a fast-paced, dynamic environment. ? Ability to multitask and prioritize effectively. ? Knowledge of health and safety regulations as required by Wendy's International, ? ServSafe certification required. ? Proficiency with cash handling, smart safe, and POS systems (SBO.net). ? Comfortable with email and company technology platforms (WKSConnect, ? Ability to work flexible schedules, including weekends and holidays. ? Access to reliable transportation to report to scheduled shifts, trainings, and ? Willingness to work at nearby store locations within the district as needed, based
The Assistant Manager is responsible for supporting the General Manager in overseeing
daily restaurant operations, ensuring customer satisfaction, maintaining food safety
standards, and fostering a clean and positive work environment. This position is an
important step toward assuming the responsibilities of a General Manager.
Key Responsibilities :
Leadership
- ? Assist with hiring, training, motivating, and developing team members to ensure
restaurant success.
learning management system (WKS+ and WeLearn).
activities when the GM is not available.
Teamwork.
conduct policies.
violations, bullying, workplace violence, or other inappropriate behavior to the
District Leader and Human Resources.
Operations Management
compliance with Health Department and Wendy's Food Safety Audits.
in an acting capacity.
Customer Service
as defined by Wendy's International and WKS Restaurant Group : Friendliness,
Accuracy, Cleanliness, Speed, and Taste.
customer service processes (BLAST and the No Fault Policy).
Financial Management
profitability goals.
and cash drawer audits and prepare change orders.
Physical Requirements & Work Environment :
The Assistant Manager must be able to perform the following physical requirements :
The physical demands and work environment characteristics described here are
representative of those that an employee must meet to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform these functions.
Physical Activity
twisting, sitting, filing documents, and walking.
Cleaning Program.
Physical Requirements
Work Environment
Requirements :
hospitality or a related field preferred.
WKS, and applicable local and state laws.
WeLearn, etc.).
meetings.
on business demands. Reasonable notice and consideration for distance will be
provided.
PIdaec4496decb-30511-35103914
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Assistant Manager • Owensboro, Kentucky, United States, 42301
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