New Dutch Speaking CS role for Logistics industry in Sofia - Relocation Package

New Dutch Speaking Customer Service Role

Patrique Mercier Recruitment By Cyriel is thrilled to introduce a New Dutch Speaking Customer Service role in the Logistics industry located in Sofia, Bulgaria! If you are ready to embark on an exciting adventure, this role comes with a relocation package to assist you in making Sofia your new home.

In this position, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their inquiries related to logistics are managed efficiently. Join our collaborative team and become part of a company that values innovation and excellent customer service. If you are looking for a fresh start in a dynamic city with great opportunities, we want to hear from you!

Your Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients regarding logistics services via phone, email, and chat.
• Quickly address inquiries and provide effective solutions to enhance the customer experience.
• Maintain accurate records of customer interactions and feedback for service improvement.
• Collaborate with logistics teams to ensure seamless service delivery.
• Participate in training sessions to enhance knowledge of logistics processes and best practices.