Server Systems Administrator

Overview

Job Summary

Responsible for implementation, configuration, maintenance, administration and integrity of software tools, utilities and processes used to support IT operations. Serve as a project resource for production implementation and integration. Assist with the implementation and optimization of hardware and software solutions that address operational needs. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.

Typical Duties and Responsibilities

• Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person.
• Monitor and maintain the physical and virtual server infrastructure and related applications.
• Administer Active Directory accounts, network rights, and access to systems and equipment.
• Plan and schedule the installation of hardware, operating systems, and software applications.
• Manage systems resources including performance, capacity, availability, serviceability, and recoverability.
• Make recommendations to IT management on the purchase of software, tools and utilities.
• Perform configuration, administration and customization of operational software, systems, utilities, and processes.
• Monitor and tune operational software to achieve optimum performance.
• Perform ongoing analysis of daily operations to identify issues and recommend changes to increase operational efficiency and quality of service.
• Assist project management and programming with the installation, upgrade, and maintenance of software implementations.
• Work with IT groups and vendor support personnel for problem resolution and configuration.
• Troubleshoot and diagnose technology problems; repair and replace faulty components; perform periodic testing and preventive maintenance; ensure the regularly scheduled maintenance activities are appropriately performed and logged.
• Monitor the physical and virtual environment to ensure safe and reliable operation and conformance to Service Level Agreements and performance metrics.
• Serve as backup to other Server Administrators and Server Engineers as needed.
• Update and maintain PCI documentation as required
• Performs other projects and duties as needed and assigned.

Requirements

Education :

Experience :

Ability to :

Machines and Equipment Operated :

Preferred Education, Experience and / or Credentials :

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

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EEO / Inclusivity

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.