ITSM Automation EngineerVirtualVocations • Austin, Texas, United States

ITSM Automation Engineer

VirtualVocations • Austin, Texas, United States

[job_card.variable_days_ago]

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[job_card.full_time]

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A company is looking for an ITSM Automation Engineer to develop automation workflows and optimize infrastructure tools.

Key Responsibilities

Build AI-enabled workflows and tools to enhance productivity and decision-making

Collaborate with IT operations to analyze workflows and identify automation opportunities

Design, develop, and deploy automation scripts to improve service delivery

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or 5+ years of relevant experience

Proven expertise in ITSM concepts and hands-on experience with related platforms

Strong proficiency in scripting languages such as PowerShell, Python, and JavaScript

Experience with REST / SOAP APIs and system integrations

Familiarity with ITIL framework and CI / CD principles

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